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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,576 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,576 reviews

September 05, 2020

The sales person I was dealing with was great. His name is Romane Durand. He was great. The Ticker guy was disingenuous and ruined the experience. He almost lost a sale over not being able to run my credit More

by JMOYER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ticker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Romane Durand
Sep 21, 2020 -

Acura Of Pembroke Pines responded

If there's anything we can do to make your experience exceptional, we appreciate the feedback! If you have any questions please contact the general manager at lschlossberg@czag.net

Sep 24, 2020 -

JMOYER03 responded

I’m replying to the request to reach out to you in regards to the review I left for your dealership. The vehicle is already purchased, but the experience was one of the worst I have experienced when purchasing a Honda/Acura. Scott Ticker, I believe was brought in during the sale to try and get me a “competitive rate”. When I advised Mr. Ticker I would not be interested (as I had my finances in order prior to the 3 hour drive from Orlando), he began, what I can only describe as stall tactics. 5 different and incorrect sales contracts were drawn, wasting my time and patience. For example, I had stated o would be putting down 6k and 3 times that did not show on the contract sent to my lender. I don’t want to make accusations, but I believe this was in an effort to wear me down and letting Mr Ticker run my credit to obtain whatever financing bonus is offered to your dealer. You asked what you could do to make this experience better, but honestly I am not looking for handouts. I was not satisfied with my experience. Let me know if you would like any further details, Jonathan

September 05, 2020

Mike Duggan is my guy , been dealing with him and Acura Pembroke Pines for many years...this is the third car purchased and always been happy with service and obviously the vehicle... More

by Monabonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Mike at Acura of Pembroke Pines! We appreciate your continued support!

September 04, 2020

It always great service at the Acura Pembroke Pines dealership. The Service rep Remy does a great job breaking down the car's checklist for future repairs. Everyone is pleasant and helpful. More

by KRNBARBIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 08, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with Remy at Acura of Pembroke Pines! We appreciate your business!

September 04, 2020

Excellent service from Marco Pinto and the girl working at the loaner station (Tahiny). My Acura MDX was serviced professionally and handled with the appropriate care and cleaned. More

by FROY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear! Thank you for trusting Marco and Tahiny at Acura of Pembroke Pines! We look forward to your next visit!

September 04, 2020

The reason I return to Acura of Pembroke Pines ,is because of the service that i receive from one of your service personnel. Jean is extremely loyal to the company and is very compassionate about the More

by MAUDLI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Acura Of Pembroke Pines responded

We love hearing from our satisfied customers! We're so happy to hear that Jean at Acura of Pembroke Pines has earned your 5-stars! We appreciate your business!

September 03, 2020

perfect service, great waiting area, fast service, clean place, clean car, well done, thank you for the time. I will be bringing my car back. More

by leo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romane Durand, Brian Small
Sep 04, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear, Leo! We appreciate your visit to Acura of Pembroke Pines!

September 03, 2020

Every one at Acura are very professional and courteous. No pushy sales gimmicks. The process is quick and easy . You are in and out in no time. More

by RAMCHARANBEVERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevan Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Mack Remy
Sep 04, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear! Thank you for taking the time to tell us how we did! We appreciate your business, and can't wait to see you at Acura of Pembroke Pines again!

September 03, 2020

Ryan Reeves was my sales agent. He was very helpful, knowledgeable about cars available, and patiently answered all questions and concerns I had regarding my lease options. More

by r82ill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Ryan at Acura of Pembroke Pines! Let our team know if you have any further questions!

September 03, 2020

The appointment was honored at the exact time. All my concerns were addressed.Inwas able to drop off the vehicle and picked it up later when it was ready. More

by ECHEJ31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We appreciate the 5-stars!

September 03, 2020

This is my 3rd car with this dealership, need I say more? From the salesmen, to the finance guys, to the servicemen, this place is great. Very courteous & friendly. Great service always! More

by CCOHEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, Alejandro Castillo
Sep 04, 2020 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines for all of your automotive needs! See you next time!

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