
Acura of Berlin
Berlin, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More
Great Customer Service, Matt Cashier is polite and patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. More
I have found the the purchase and servicing of my 2029 Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (ca Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (caused by me using the wrong grade of fuel resulting in the need for a new catalitic converter) to be finished for the weekend. Keith Davis kept me updated! More
I've been a client since 2007. Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I'v Everyone treats me like I'm the only customer you have. The five stars I indicated below were for your Service Department staff members with whom I've collaborated. More
Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . No complaints. Everytime I need to bring my car in for service, he is very accommodating . More
I have always received prompt, courteous and completion time as promised. Any coupons or special discounts were always applied. My car was always returned washed and vacuumed. time as promised. Any coupons or special discounts were always applied. My car was always returned washed and vacuumed. More
Jim was great to work with. The dealership has no haggle pricing, which is so much easier. He helped me through the process, even after I changed my mind on which car I wanted. The dealership has no haggle pricing, which is so much easier. He helped me through the process, even after I changed my mind on which car I wanted. He was very professional throughout the whole time. I would definitely recommend anyone to go to Acura of Berlin and work with him. More
Prompt. and explained the service to be performed. Asked if vehicle had any issues to be looked at. Very friendly service tech. and explained the service to be performed. Asked if vehicle had any issues to be looked at. Very friendly service tech. More
Erik was outstanding with all his help. He helped me thru the process, gave me a ride to the bank, brought me home, explained all my car features, brought me on a test drive, and cancelled He helped me thru the process, gave me a ride to the bank, brought me home, explained all my car features, brought me on a test drive, and cancelled my old plates. More