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Advantage Chevrolet of Hodgkins

Hodgkins, IL

Overview
Employees
Reviews
Vehicles
4.7
4,738 Reviews
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection, Great Prices, and an award winning Service Department. Our locations stock over 1,000 new and pre-owned cars, trucks and SUVs so our customers have a variety of options to choose from. Our finance professionals work with over 34 different lenders and they have the expertise and knowledge to accommodate our customers, including those with previous financial troubles. We want our customers to feel at home when they are in our showroom, so we offer comfortable lounges complete with snack machines, wireless internet and TV. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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9510 Joliet Rd

Hodgkins, IL

60525

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Showing 4,738 reviews

February 15, 2022

This is our 2nd time at Advantage Chevrolet and both times we got excellent service from Cyril Oghomeh. Very professional and courteous, he also worked with us on good prices along with the Manager Char More

by Chollins1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyril Oghomeh
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Feb 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 15, 2022

Omar was fantastic. Service was expedient and tailored to what I needed. Would definitely be coming back. More

by reynauldt.keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guzman
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Feb 17, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 15, 2022

I've bought multiple cars before and the sales team and finance team are great help. More

by diegomariscal77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rekstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 15, 2022

They never fixed the problem, I'm left with the same issue! Waiting for repairs! More

by cyberlord4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 15, 2022

Very clean and super friendly! However I didn't appreciate my language being changed in my suburban to SPANISH. I will use them again for services. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 15, 2022

Juan Martinez is an excellent salesman. New lease went smoothly. Service is excellent Advantage Chevrolet in Hodgkins, Il More

by samma1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Feb 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 14, 2022

I picked up my vehicle from the service dept. on 2-11-22 only to find the CHECK ENGINE light on. Returned to serv. dept. and they cleared the light up by reconnecting the Mass air flow sensor. Le More

by ramossr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Feb 16, 2022 -

ramossr responded

i explained what happened twice already.. My '14 Equinox was brought in for some service on Mon. 2-7-22. They determined what was wrong with it and contacted Ally to see what work would be covered under my extended warranty. Ally had to send an inspector out to authorize the needed repairs. I was advised by Owen that everything would be covered except a recommended Deep Carbon Cleaning which I was quoted $360 and an Oil Change for $79 beside my $200 deductible. I told Owen to go ahead and do the recommended work. I was advised on Thurs. 2-10-22 my vehicle was ready and I told Owen I would pick it up on FRI. 2-11-22 in the AM.. When I arrived Fri. at around 9:30 AM I was directed to the cashier. I paid for my share, a total of $544.42. ( $200 decuctible and $344.42 for work not covered by Ally. I got the key and went to my vehicle, started it up and that was when my 1st. Check Engine Light came on. I returned to the serv. dept.from the Advantage parking lot. They checked it out and went under the hood, reconnected the Mass Air Flow sensor, cleared the code and I left. I went next door to Sam's Club to get gas and when I started my vehicle the Check Engine Light came back on a 2nd. time. I took it back to the serv. dept. and they checked it again while i waited inside the waiting area. Owen came and told me the MAF Sensor went bad and they would replace it-No Charge to get me back on my way. Found out when I got home by email that hey billed Ally for the MAF Sensor and labor to replace it also. This was very frustating and a waste of my time. I think they should have inspected the vehicle better prior to my coming to pick it up.

February 14, 2022

It was Great service. Mike in service was very much helpful and made sure my vehicle was in great hands. They fixed the problem and now my car is running great again. Than More

by janessaarocho95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
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Feb 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 14, 2022

Service was ok but I ask for a car wash and didn’t receive it More

by beecham1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 14, 2022

This was a regular service call. Carolina was very courteous and I was kept apprised of what was going on through texts and in person conversations. I will definitely use their ser More

by ANDREA.POCICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not speak to anyone outside of service
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Feb 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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