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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,033 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,034 reviews

June 04, 2021

Andrew Zollinger is an excellent service manager. He always advises me what services my Toyota Camry needs. He goes out of his way to make his customers happy. More

by MALLARDLOVER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the 5-stars! We strive to provide the best service every time and we're glad you agree.

June 04, 2021

The people I dealt with were professional and my car was ready on time. I wish there was a loner car service because I had to take a cab to get to work. More

by lissannick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review and kind words! We appreciate the feedback and look forward to working with you again.

June 04, 2021

Andy is awesome, he has been helping me for over 7 years. Andy is very knowledgeable and always keeps everything seamless and he is very conscious of our time. More

by janellemillette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the review and kind words! It's great to know you can always count on Andy for an excellent experience.

June 04, 2021

Eccentric customer service always received with a smile and concludes with a sincere wish of a safe drive to your destination. The service is under no circumstances disappointed, superlative skills and kno More

by Vanessa7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Vanessa, thank you for taking the time to leave such a wonderful review. Knowing that we have provided such great service to you over the years is what we love to hear! We will be sure to pass along your kind words to Al and our team.

Jun 08, 2021 -

Vanessa7 responded

Your very welcome.

June 03, 2021

This is my 4th Toyota Highlander ....The leasing part This is my 4th Toyota Highlander .... The leasing part was smooth and a pleasure ... Shermica IS the BEST Keishia handled the deal.... Had to have More

by JBF196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keishia
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave such a great review. We are always working to improve and will be sure to use your review as a means to do so. We'll be sure to pass along all of your kind words to our team and look forward to working with you again!

June 03, 2021

They Make it easy and simpleTheir response to calls They Make it easy and simple Their response to calls fast Thank so much I can’t wait to pick up the car Excellent service More

by ARFAT.A.ESAA
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

We appreciate the 5-star review. We pride ourselves on providing great service in a timely manner and we're glad you agree!

June 01, 2021

Person who serviced me refused to call my Warranty company without a $140 charge. Attempted to force me to buy Toyota products for an inspection. When I wouldn’t and asked not to do inspection he agre More

by MARKVCTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Akin Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

The key to a successful business is treating customers properly. This is our fourth car from Advantage and they know how to treat their customers right. Our salesperson , Kesha was fantastic , no pressure More

by louc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

It's so great hearing that you can always count on us to provide a wonderful car-buying experience! Please don't hesitate to reach out if there is anything else we can do for you.

May 31, 2021

They need to figure out how to lower the music to make livable decibel level and still provide privacy to sales meetings. A happy medium. More

by JILLCOOPER527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the feedback, we will be sure to use your review as a means for improvement.

May 31, 2021

Everyone was friendly. Stacy Carter has been a great help to me during my years at Toyota. She is attentive, knowledgeable, and helpful. It's been a great experience and part of the reason why I continue to More

by DNICOLEBAILEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Advantage Toyota Valley Stream responded

We're glad to know that Stacy was able to provide a wonderful experience!

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