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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
December 14, 2020
Regina from service provided great customer service and had car serviced quickly. She kept in contact to update status on my vehicle. Would recommend to friends had car serviced quickly. She kept in contact to update status on my vehicle. Would recommend to friends More
by mfuentes24
Verified CustomerEmployees Worked With
Regina
December 10, 2020
Always pleased when dealing with the employees of All American Dodge of Odessa. Awesome customer service, especially in the service department. The only place I trust my vehicle to get serviced. American Dodge of Odessa. Awesome customer service, especially in the service department. The only place I trust my vehicle to get serviced. More
by Candice Kasper
Employees Worked With
Regina
December 10, 2020
Good service.. my only complaint is this survey making me write 25 words or more. I will no longer fill these out if it has these stipulatoons. write 25 words or more. I will no longer fill these out if it has these stipulatoons. More
by TEXAS432Y
Employees Worked With
Other Employees :
David miller, Norma Padilla, Emily Reddell
December 08, 2020
Cindy Alvarado and Sammy Luna are the ones the helped and they were awesome. Jose the finance guy was also awesome and very informative.and nice they were awesome. Jose the finance guy was also awesome and very informative.and nice More
by RCHRN75
December 07, 2020
Sucks!! Took them a week to get 2 recalls on my vehicle done and to diagnose a problem I was having. Failed to communicate with me that if I wasn't going to fix my car there if warranty didn't cover the pr done and to diagnose a problem I was having. Failed to communicate with me that if I wasn't going to fix my car there if warranty didn't cover the problem that it would be 200 plus dollars! Didn't tell me until I went to pick up my vehicle. Called multiple times without answer checking on the status. Had to call the sales department to go check on my vehicle. When I finally got my vehicle (after closing time) becausei was trying to talk to the manager about not being informed about the fee. He didn't care! He just wanted to close for the day and said we had to pay or couldn't get our vehicle keys. When I got my vehicle the technician didn't even put my vehicle back together to how it was. But of course they were closed and couldn't get anyone's attention. Tried calling that week and no answer! I didn't go up there because I had to leave town on an emergency (in my other vehicle). I won't be returning! More
by adrianag_26
Employees Worked With
December 04, 2020
I leased my 2017 Compass Trail Hawk for 39 months, I like the vehicle and decided to buy it. I have 18,400 miles on it. In the 39thmonth the radio screen went out, I took it to the shop and found out it wa the vehicle and decided to buy it. I have 18,400 miles on it. In the 39thmonth the radio screen went out, I took it to the shop and found out it was out of warranty. I had it replaced for $1,600.00 + dollars. If I had known that this was not under warranty I would not have purchased the car. You now have an unhappy camper. I will never buy a car from Chrysler ever again. It took 3 weeks to get repaired! More
by BSCRIBNER57
Employees Worked With
Arturo
December 03, 2020
Wonderful service all the way around, employees where very helpful and answer all my questions and concerns, service was fast and had it done the same day. very helpful and answer all my questions and concerns, service was fast and had it done the same day. More
by tito2987
Employees Worked With
Norma Padilla
December 01, 2020
Customer service was awesome! When I arrived I was probably greeted by the entire service team with a friendly hello. I recommend this place to anybody probably greeted by the entire service team with a friendly hello. I recommend this place to anybody More
by Montgomery Jones
Employees Worked With
Other Employees :
Rocky Barnes, Norma Padilla, Emily Reddell
December 01, 2020
It was great friendly people. Great deals and didn't take all day. Was very satisfied with the car I got.I would recommend them. all day. Was very satisfied with the car I got.I would recommend them. More
by UNIQUELOVE.UL27
