Anderson Toyota Lexus

Anderson has been a great dealer and one I've recommended and a while ago I would have rated it 5 stars. But things are slipping and the 4 stars is not a strong 4. More like a 3.5. First, one thing that was and a while ago I would have rated it 5 stars. But things are slipping and the 4 stars is not a strong 4. More like a 3.5. First, one thing that was refreshing a few years ago. They did not try "sticking" the customer with profit added "addons" (paint treatment, fabric coatings, life insurance, phony insurance policies, etc.) Now every sticker has all this nonsense on it. If it stays like this it may be the last vehicle I purchase there. Another issue coming up is quality of service in the service center is decreasing. Recently a misdiagnosis on brake work cost me additional $$$, another issue had come up on another car, where the battery terminal was left loose and air filter housing was not reattached. Hopefully this will be read and taken to heart. Myself and my family have relied on Anderson over the years and things like what I am seeing now, bother me. More

Frank was the best - very welcoming and hospitable and he even came in on his day off. He took his time to explain everything so I never felt rushed and was grateful to him for this. I’ve already spoken hi even came in on his day off. He took his time to explain everything so I never felt rushed and was grateful to him for this. I’ve already spoken highly of my experience to many and am happy to recommend Anderson Toyota. I had a great experience. Thank you. More

Just purchased a 2025 Camry with Seana as my agent. Great communications and quick to return calls and texts. HIghly recommend to use her services for your next vehicle. Very friendly Great communications and quick to return calls and texts. HIghly recommend to use her services for your next vehicle. Very friendly More

Just purchased a Lexus from Lexus of Rockford. It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from a 25 year well loved Toyota to a 2024 Lexus NX easy. He was very knowledgable and extremely patient explaining both the features of the vehicle and purchase process. We have already recommended Lexus of Rockford and Gio to a friend interested in purchasing a Lexus. More

The experience was very positive and encouraging. Everyone was nice and had a good attitude. A nice way to end our honeymoon. And we are absolutely loving our car. A dream car come true. Everyone was nice and had a good attitude. A nice way to end our honeymoon. And we are absolutely loving our car. A dream car come true. More

Service of this team is great. It was my pleasure to interact specifically with Eric and Ben. Eric is very knowledgeable, helpful, and energetic, allowing you to see and test many It was my pleasure to interact specifically with Eric and Ben. Eric is very knowledgeable, helpful, and energetic, allowing you to see and test many cars per visit. Ben goes the extra mile in making sure additional requests are honored, admin issues are easily addressed, and payment methods are flexibly arranged. More

Very helpful! From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. More

The assistant was very helpful in giving all details necessary to understand prices and models! Truly thankful to the one who helped me with everything and breaking down certain coverages and plenty of necessary to understand prices and models! Truly thankful to the one who helped me with everything and breaking down certain coverages and plenty of other benefits. 5-stars for everything! More

Anderson Toyota made my experience buying a vehicle, so easy and comfortable. Staff was very friendly. Coffee was great. Don Smith was a perfect salesman! Answer all my questions about my vehicle and about easy and comfortable. Staff was very friendly. Coffee was great. Don Smith was a perfect salesman! Answer all my questions about my vehicle and about financing. More

Seana was amazing and I couldn't of asked for a better person to be as understanding and as kind for my quick purchase. I really appreciate the whole experience. She's an absolute gem♡ Thank you♡♡♡ Pe person to be as understanding and as kind for my quick purchase. I really appreciate the whole experience. She's an absolute gem♡ Thank you♡♡♡ Pec Girl More