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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
5,020 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,020 reviews

September 30, 2024

Wonderful expiwrwnce here. Didn't lie to me and was very straight forward. Brian and Isaiah were great More

by Dflalique
Recommend Dealer
Yes
Employees Worked With
Brian Powell, Isaiah Romano
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Oct 02, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Arlington Heights Ford. It’s fantastic to know that Brian and Isaiah provided you with straightforward and honest service. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

September 30, 2024

Colton was a super big help buying my new car. Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for More

by Buessfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez, Colton Hannemann, Brian Powell
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Oct 02, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that Colton provided you with outstanding assistance in purchasing your new car at Arlington Heights Ford. It's wonderful to know that he was able to address your questions and make the process quick and smooth for you. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

September 30, 2024

Wonderful experience in purchasing car. Felt like an honest up front process and took time to answer all questions. Great job! More

by pat.traynor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Romano
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Oct 02, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience purchasing a car at Arlington Heights Ford. Our team strives to provide an honest and transparent process while ensuring all your questions are answered. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Exceptional Ser from JB the Ser Adv took care of what I asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other More

by mI Sandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that JB provided exceptional service and addressed your concerns efficiently. At Arlington Heights Ford, we strive to deliver a better experience, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Tony was great to work with. Personable right from greeting me all the way through the entire process. Felt like I wasn't dealing with a salesman. The entire process was smooth a More

by Fullmer.sm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nykolajcuyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're glad to hear that Tony provided you with a personable and smooth experience at Arlington Heights Ford. We appreciate your recommendation and hope to see you again next time for all your automotive needs! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Thank you guys so much for giving me a great deal on the Colorado. Isaiah and the manager Israel helped me out and made everything super easy. More

by Lindsays7190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez, Isaiah Romano
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Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience purchasing your Colorado at Arlington Heights Ford. It’s wonderful to know that Isaiah and Israel provided you with the assistance you needed. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Had a great experience buying my second vehicle with Lonnie Catanese. Made the buying experience smooth and effortless. More

by Sebastiangavina96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
Joe Baez
Other Employees : Israel Gonzalez, Brian Powell
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Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience buying your second vehicle at Arlington Heights Ford with Lonnie. It's our goal to make the buying process smooth and effortless for our customers. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Victor in service is great to do with and make sure my truck is done properly More

by bdsharks
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your great review! We’re thrilled to hear that Victor took such good care of you and your truck at Arlington Heights Ford. Providing excellent service is our priority! We look forward to seeing you again for your next visit! Sincerely, The Team at Arlington Heights Ford

September 27, 2024

I.lake de service on fort Arlington Heights all ways good gays tanks you gays More

by antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you’ve had a good experience with the service at Arlington Heights Ford. Your support means a lot to us! We look forward to serving you again. Sincerely, The Team at Arlington Heights Ford

September 27, 2024

Great sales job by salesman Elliott Reichel. He went above and beyond to make sure I got a great deal. More

by ATHOMASHOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Elliott provided you with exceptional service and helped you secure a great deal. We truly appreciate your feedback and hope to see you again at Arlington Heights Ford in the future! Sincerely, The Team at Arlington Heights Ford

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