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Audi Burlington

Burlington, MA

4.9
2,982 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,982 reviews

June 30, 2021

Easy to do business with. Kept their word. Fast closing of transaction More

by Cek.public
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zizza
Jul 01, 2021 -

Audi Burlington responded

This is so great to hear! Thank you! - Audi Burlington

June 30, 2021

Our experience at Audi Burlington was very good. I think Team at Audi should be more flexible to a) hear negotiations in order to help customers getting best value. b) let customer have some time work on More

by Manish Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Audi Burlington responded

We appreciate the honest feedback, Manish. We will present this information to our team and hope to see you again in the future! Thank you! - Audi Burlington

June 30, 2021

Brendan Leary is the most professional and knowledgeable Specialist that my wife and I have ever worked with. Brendan secured the automobile we wanted and he paid attention to every detail. The car was deli More

by pweshonko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jul 01, 2021 -

Audi Burlington responded

Thank you for taking the time to share your recent buying experience with Brendan! We're so happy to hear he worked hard to get you into a quality vehicle. We are lucky to have Brendan on the Audi Burlington team and greatly appreciate your recommendation!

June 29, 2021

This dealership is very much customer centric. They go out of their way to help. More

by Dhurley1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Audi Burlington responded

This is a fantastic review! Thanks from the entire team at Audi Burlington!

June 26, 2021

Nice and friendly! Very welcoming, no complains. Fast service and good communication More

by Judith Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Audi Burlington responded

We couldn’t ask for a better review of Audi Burlington, thanks so much Judith!

June 25, 2021

If I could give 10 stars to Derek I would!! He always goes above and beyond the service you could expect. He’s so personable, knowledgeable, helpful and SUPER efficient! Derek always treats us in priorit More

by Laëtitia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Audi Burlington responded

This review is so great to see! It makes our day to hear Derek earned a five-star rating from you, and we couldn't be happier to have you as our customer! Thank you so much, Laëtitia! – Audi Burlington

June 24, 2021

I have been a customer of Herb chambers Audi in Burlington since 2013. The experience we've in sales and service is always extraordinary. On the service side I have worked exclusively with Derek More

by ray0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Audi Burlington responded

It means so much to Derek and our team to hear we've continued to earn your business, Ray! Thank you so much for being an Audi Burlington customer all these years! We look forward to seeing you for many more five-star experiences in the future!

June 24, 2021

Always knowledgeable and professional Friendly courteous Always knowledgeable and professional Friendly courteous on time work done to standard Good availability nice waiting area Transportation and lo More

by m.mcgann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Audi Burlington responded

We are so happy to hear about your time at Audi Burlington! Thank you for your review!

June 24, 2021

Jim was great. Incredibly professional, very communicative and worked with my schedule. Easy in and out and more importantly car issue resolved! Made the whole process very simple. THANK YOU More

by jt1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Audi Burlington responded

Thank you for sharing your kind words about Jim. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you

June 24, 2021

I don’t remember the name of person, she was very professional and very flexible in applying their services protocol More

by rikimusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t see her name here
Jun 25, 2021 -

Audi Burlington responded

We are so happy to hear that you had a great time with the Audi Burlington team! Thank you!

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