Audi Burlington

Audi SQ5 lease My wife and I were in the market for a new car after a 3 year lease with VW was coming to an end. We already had our eyes on the new Q5 so set up a te My wife and I were in the market for a new car after a 3 year lease with VW was coming to an end. We already had our eyes on the new Q5 so set up a test drive. We were fortunate enough to be greeted by Tristan, who- first impressions- was immediately approachable, smartly dressed, articulate and professional. The first impressions were (and still are) the correct ones in this case. We cannot speak more highly of him. Following the test drive, we mentioned to Tristan that we’re perhaps in the market for something a little sportier than the spec that the regular Q5 could deliver. At this point, many salespeople would have seen dollar signs and started the hard sell. All Tristan did was give us the facts on price, performance and what you get for your dollar. All very measured. We ran some numbers on the new SQ5 as you do, with whatever factors come into your equation. The numbers were immediately reasonable. Me being me, I went off and picked away at certain things, but was confident a deal was in the making with Tristan. Tristan was ultimately able to work with the dealer to obtain the deal we wanted. When we did the paperwork, there was no hard sell. Respect here to Kevin, who walked us through everything professionally and efficiently. Thank you for this. There were some advisory options of course, but you can as always take what you want. Two days ago we drove off the forecourt with a beautiful, fantastic SQ5 Prestige. It’s a splendid car- Navarra blue metallic. The engine is phenomenal. Thank you Tristan, I will be sure to recommend you in person on my travels in the car! Chris and Alex, Medford More

Integrity and excellence always first with Brendan! Let me preface this review by saying this is not the first vehicle I have bought from Brendan at Herb Chambers in Burlington. Previously I had purcha Let me preface this review by saying this is not the first vehicle I have bought from Brendan at Herb Chambers in Burlington. Previously I had purchased a new 2014 S4, when one day I happened upon my dream car on their site and a CPO to boot...an RS7. Being part of the CPO program, pricing is very simple. As always Brendan went out of his way to get what I wanted for my trade on the S4. Upon receiving the RS7 there was some issues with the wheels (21" wheels) from the previous owner which had to be corrected, Brendan apologized immedately got me my loaner and then I was off. Fast forward two weeks and I am still having issues with the wheels and notice some flat spots in the wheels themselves. As you all might expect I was getting ready for a fight with the dealership as I now wanted the wheels completely replaced for my own peace of mind, after all it was a CPO car that was pretty expensive. Brendan went out of his way to coordinate everything internally at the dealership so I would end up getting my dream car delivered in perfect condition, alleviating all the stress of the impending battle I assumed that would ensue. This potential nightmare situation was handled with integrity and professionalism by Brendan, would recommend dealing with him for any of your Audi car needs. Knows his products, has an incredible brand, but most of all is ALWAYS putting his customers first! Nice job as always Brendan! Thank you! More

Thank you We had a great experience with Ali. He was very attentive and cooperative. Makes a great impression and dresses handsomely!. Also , Josh was wonde We had a great experience with Ali. He was very attentive and cooperative. Makes a great impression and dresses handsomely!. Also , Josh was wonderful too! Thanks guys. More

Excellence through and through I had the accidental pleasure of working with Brendan Leary over a year and a half ago when I blindly walked into the dealership just to talk to some I had the accidental pleasure of working with Brendan Leary over a year and a half ago when I blindly walked into the dealership just to talk to someone about the pros/cons of leasing vs buying. I had never leased before, didn't speak the "language", and didn't even know the questions to ask. Brendan was patient, thorough, and kind. I never once felt that he didn't have my best interest in mind, and I ended up leasing a car from him. He checked in with me after I drove off the lot, and was quick to answer my calls whenever I had a question about the car as I was getting used to it. Nearly 2 years later, I called Brendan this past weekend because I had a small "run in" with a parking structure. He was only concerned that I was ok (which I was, the only thing bruised was my ego) and reassured me that he would help me take care of the car and connect me with the service department first thing. He didn't have to take the time to do this, as the sale of this car was long over, and I could have called the service department myself, but I knew he would have some wisdom and guidance for me. And as always, Brendan delivered. More

Excellent Experience! Tristan took care of every little detail, anticipated my needs, made very helpful suggestions, and worked flexibly around my crazy schedule with ease. Tristan took care of every little detail, anticipated my needs, made very helpful suggestions, and worked flexibly around my crazy schedule with ease. I could not have asked for a more supportive, relaxed, and enjoyable car buying experience. Thank you, Tristan! More

Awesome Service! I came in to see the 2018 A4 and A5 sportback. David took me on a test drives and showed me all of the cool tech. We ended up with the A4 because the I came in to see the 2018 A4 and A5 sportback. David took me on a test drives and showed me all of the cool tech. We ended up with the A4 because the lease was better. They didn't have the color I wanted but it only took 2 days for them to get it. David took the time to go over the options again with my wife a few days after I picked up my A4. We are more than happy with Audi of Burlington and will be back for another Audi when our lease is over. P.S Finance Mgr JoshMorison was great too! More

Great Customer Service Tristan was very helpful and knowledgeable. He made the process of buying a new car very simple and easy. He was able to match the price that I wanted Tristan was very helpful and knowledgeable. He made the process of buying a new car very simple and easy. He was able to match the price that I wanted and got everything done in a short amount of time. I would definitely recommend him and this dealership to others for fantastic customer service. More

Superb vehicle sales and service dealership. Jay Levy is an excellent ambassador for the Audi brand. We've owned 6 Audis since 2000, the last 4 purchased from Jay at Audi Burlington. The manage Jay Levy is an excellent ambassador for the Audi brand. We've owned 6 Audis since 2000, the last 4 purchased from Jay at Audi Burlington. The management, sales and service staff are knowledgeable, courteous, and efficient. Jay is clearly a "car person", he can succinctly describe any and all features of the many models and trims. The purchase with trade is fair and un-pressured. In addition to the sales transaction with Jay Levy and Josh Morrison, Adnan Sehovic and Jim Parolisi stand out for their friendly and honest approach. We expect to continue to have Audi Burlington serve are vehicle needs into the future. More

Excellent sales representative and dealership . I am happy to buy the car of my dreams at the Audi Burlington .it was a dream come thru.As a matter of fact the sales rep that represented your compa I am happy to buy the car of my dreams at the Audi Burlington .it was a dream come thru.As a matter of fact the sales rep that represented your company Tristan was very awesome ,active and he has high knowledge in communication and sales .He made it clear to me I was buying a good car and made me buy the car.He is very smart ,brilliant and a very instrumental sales representative to the Audi family .I look forward doing business with the Audi family with my experience with a very great sales representative that made my purchase awesome and delivered my vehicle to Maine as planned .I will recommend Tristan and the Audi family anytime anydsy when they need a vehicle ..Tristan keep the good work up.I am happy and you made it possible especially the fact that I got my vehicle as I told you I want it on my daughters birthday .Thank you Tristan . More

Great Experience Peter, made buying my car an easy task! It was quick, easy. no pressure, and it all happened in my requested time frame. I highly reccomend working wi Peter, made buying my car an easy task! It was quick, easy. no pressure, and it all happened in my requested time frame. I highly reccomend working with Peter More