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Audi Naples

Naples, FL

4.9
2,097 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 2,097 reviews

May 06, 2026

I am under impression that most employees at this dealership greet and smile when you come to purchase a vehicle ONLY. I had another “great” experience today. I went to pick up my car today (I pu More

by LTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Calhoun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Howe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Audi Naples responded

Thank you for taking the time to share your experience with us. I truly appreciate your feedback, as it gives us the opportunity to address concerns and improve where needed. First, we want to sincerely apologize that your visit did not reflect the level of professionalism and hospitality we strive to provide to every client—whether during sales or service. What you described is not the standard we expect from our team. I do want to thank you for recognizing Bryan Ullom and Andrew Sanchez. I will be sure to share your kind words with them. At the same time, we take your comments regarding the lack of greeting and overall interaction very seriously. Every client deserves to feel welcomed, acknowledged, and respected at all times. I will be addressing this directly with our team to ensure this is reinforced consistently. Regarding your concern about feeling treated differently, we want to be very clear: we do not tolerate or accept any form of discrimination at our dealership. Every client is valued equally by our team, we apologize that your experience left you with a different impression. That is certainly not how we operate, nor how we want anyone to feel when visiting us. Regards, Thilo Schwill General Manager, Audi Naples 601 Airport Road S Naples, FL, 34104 239-687-2505 direct tschwill@audinaples.com

May 01, 2026

Joined the brand 2 weeks ago. A week later had to bring the car to the service as the screen was shutting off during driving. The software should have been checked prior deliverin More

by LTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Schutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Audi Naples responded

Thank you for your review and working together with us on a solution. We hope you are enjoying your new Audi Q5 and rest assured we are here to assist you with any questions or concerns that you might have in the future. Enjoy your all new Audi Q5!

April 29, 2026

Kyle did a great job helping me manage through a remote purchase and made everything straightforward and pain-free. I’d happily do business with Audi Naples again. More

by johnsocmbc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Headrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Audi Naples responded

Thank you for your kind words and for your purchase! Kyle is amazing. No matter if you are in your living room or in our showroom, Kyle will give you 125% of his attention. He knows the sales process and knows how to seamlessly guide his customers through. Enjoy your sporty new Audi!

April 28, 2026

Kyle is a great guy. Knows people well and makes buying a new car actually fun More

by cnoonan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Audi Naples responded

We agree with you, Kyle is a great guy and will always give 110% to his customers. Enjoy your sporty new Audi!

April 27, 2026

This was a very good experience in car buying. Kyle Harsh was excellent. He understood my car buying needs and did everything to be sure I was pleased. I would recommend Kyle and the dealership More

by Raml
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Headrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Audi Naples responded

Thank you, Raml, for your positive feedback and for your recent purchase. Kyle is awesome to work with and listens to his customers so he can find them the perfect vehicle based on their needs and wants. Enjoy your sporty new Audi!

April 27, 2026

My service consultant, Drew Malaise, is the best person I have ever worked with in a service department. When we hit a major roadblock, he found a solution that was very satisfactory to the dealership and m More

by fergy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Audi Naples responded

Thank you for your feedback and for your shout out for Drew Malaise. Drew is very customer focused. He will always go to bat for his customers and try to find a solution that will work. We appreciate you being part of the Audi Naples family!

Apr 28, 2026 -

fergy65 responded

My pleasure

Apr 28, 2026 -

fergy65 responded

my pleasure

April 24, 2026

I recently purchased an Audi used car from Jason. It was delivered to me in SC by truck. A couple of issues arose with the car. Jason worked diligently with his GM at Audi of Naples and came up with More

by Chuckhiltunenx5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thilo Schwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Audi Naples responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

G was very helpful and knowledgeable even though the car I bought was a BMW and not an Audi. Great test ride, that’s how to sell a performance car. More

by peterweiss781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerosky Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Audi Naples responded

Thank you for your purchase and for your feedback. Gerosky is very knowledgeable about vehicles in general and enjoys sharing his knowledge with his customers. Enjoy your new ride!

April 19, 2026

Everything was very good and Catherine was a great help. The car is perfect. Thanks More

by zackweins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerosky Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Audi Naples responded

Thank you for your purchase and for your feedback! Catherine is great and very customer focused. She always strives to deliver the car and the experience to all of her customers. Enjoy your sporty new Audi!

April 19, 2026

The new Q5 was overwhelming to me with all the bells and whistles. The dealership made me very comfortable in helping me understand all the options More

by BROOKECOBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Audi Naples responded

Thank you Brooke for your purchase and for your review! Jeff is amazing. He has a wonderful demeanor and can explain the technology of your new vehicle in easy to understand terms so that you can comfortable operate your new Q5 safely. It is an amazing SUV and we hope you have many years and many miles of enjoyment driving it.

Apr 26, 2026 -

Audi Naples responded

Thank you so much for your kind words about your experience here at Audi Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.