Back

Autohaus BMW

St. Louis, MO

4.8
3,787 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,787 reviews

May 20, 2022

Excellent service. Great communication. Great result. Dave Prost made the visit a very positive experience More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 19, 2022

As usual, everything was handled with the utmost care and expertise. All services were clearly explained and cost estimates matched invoicing without too much variance. Everyone in the service area are tru More

by BaxTax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Jun 03, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. Thank you for choosing Autohaus!

May 18, 2022

The ease and lack of pressure to buy my car was great. Jens was awesome and a pleasure to work with. More

by nicholaspotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 13, 2022

Excellent service, experience technicians very little wait time . Very friendly staff . Waiting area very nice . More

by lynkay8895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 13, 2022

Very enjoyable experience staff was extremely helpful and kind My sales rep Marquis Mischeaux was awesome More

by Bbutts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Lindstrom
May 25, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

May 12, 2022

The service department is wonderful! Sales/leasing - they lost my trust due to an issue with a previous lease. I will not lease another vehicle from them. More

by Beverly Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review, Beverly. We understand. Although, the visit this time was with Patti in our Service Department and unfortunately, this 3 star review and "No" Recommendation affects her otherwise stellar record.

May 11, 2022

Excellent smooth and easy car buying process! Nick and Steve were great to work with and made the whole process quick in under an hour. Would highly recommend working with the Autohaus BMW team! More

by Brad P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience

May 07, 2022

As I entered through the front door I was immediately greeted with a smile by the receptionist (I wish I could remember her name, sweet lovely lady)and offered me something to drink as Brandon Pittman ap More

by jaimemonsalvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
May 25, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience

May 02, 2022

This is our second car purchase from Autohaus and they are awesome. I only wish we didn’t live 4 hours away so we could also experience their service department. Great people and ver attentive to your nee More

by Frank Kloiber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
May 02, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

April 30, 2022

Customer service was top notch. Everyone involved in our purchasing process focused primarily on the our desire. We are looking to working with Autohaus BMW in the upcoming years. More

by Kim Thornton Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
May 02, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

...
116
...