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Autohaus BMW

St. Louis, MO

4.8
3,832 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,832 reviews

May 04, 2020

Excellent service as always! Friendly and professional and very knowledgeable and did great job exploring my options. Finished car early so I could have it for the weekend. More

by bobkarn
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, Ethan Krysiak, Amanda Suraci
May 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy we could get everything done on time for the weekend. Continue to stay safe and see you next time!

May 04, 2020

Great service! Jens was very friendly, personable, polite and knowledgeable. The quality of the vehicle and overall visit was exceptional. I would certainly recommend stopping by and visiting Autohaus BMW! More

by NurseMichelle
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Autohaus BMW responded

Thank you for this great review! We are pleased to hear about your great buying experience with Jens. We truly appreciate your recommendation.

May 04, 2020

Great Service in Strange Times I can't say enough good things about the service I received at Autohaus. I was able to complete virtually everything online and via email. Jens, More

by Steve W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Autohaus BMW responded

Thank you so much, Steve, for this great review! We are so happy everything worked out so smoothly with your vehicle purchase. Take care and let us know if we can help in any other way.

May 02, 2020

From delivering and respectful of all aspects of social distancing, to delivery excellence of our new car, Bob couldn’t have been better to work with during this unprecedented time. I’m a customer for life More

by Jason Daniels
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Autohaus BMW responded

Thank you, Jason, for this great review. Your last line hits us particularly to the heart. It is what we are all striving for... Stay safe and let us know how and when we can again assist you.

May 01, 2020

Worked a deal via telephone and texting. Drove up, drove the vehicle, looked it over, did the paperwork and left. Easy! Jens was very helpful and courteous. Thanks again! More

by Jeepman2015
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Autohaus BMW responded

Thank you for the great review! We are happy that your buying experience was so easy. We hope you will let us know if we can be of assistance in the future. Take care and thanks again!

May 01, 2020

Autohaus BMW went out of their way to help with the purchase and financing. Bob worked with us online and completed the majority of sale online. They were very professional and kept contact to a very More

by LGarrison
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bauer
May 13, 2020 -

Autohaus BMW responded

Thank you for this awesome 5-star review! We really appreciated the process as well. Let us know how we can be of service in the future. Take care!

April 29, 2020

Excellent service from appointment to executing the issue. Superior follow up and explanation of what’s going on with your vehicle. And always suggestive selling. More

by StacyYH
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer, Ethan Krysiak, Pam Eppers
May 13, 2020 -

Autohaus BMW responded

Thank you for the excellent Service review! We appreciate it very much. Stay safe and see you next time!

April 28, 2020

Worked well with us to arrange sale and pick up during these troubled times. Very well organized with car and paperwork ready when we arrived. Pushed a little to much to sell extra warranty. More

by Sticm2000
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Autohaus BMW responded

Thank you for your nice review! We appreciate you venturing out and everything working out well. I think it was a tough month on the finance department regarding the extra warranty. Sorry about that. Let us know if we can do anything for you in the future and stay safe!

April 28, 2020

Service closed, due to corona restrictions but got car in for oil change. Do it yourself drop off and pick up. Mechanic called when done. Thanks More

by Happi
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic, Linda Schaefer
May 13, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your patience and cooperation, things will get back to normal soon.

April 27, 2020

It was great working with Matt and Heather. They were very easy to work with and made it a very pleasant buying experience. I would recommend Autohaus to my family and friends. More

by Chris Sprung
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Viero
May 13, 2020 -

Autohaus BMW responded

Thank you, Chris, for the 5-star review and recommendation! It means a lot to us for our customers to recommend us to family and friends. It is one of the highest honors we can hope for. Let us know if we can be of service in the future and please take care!

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