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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
3,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,374 reviews

March 14, 2023

The service advisor, Dan Wirick was very professional and courteous in providing all the service requirements for my vehicle. He made sure that my vehicle needs were completed timely while keeping me updated More

by Mr.Chuck
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
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Mar 16, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Helpful
March 14, 2023

Excellent service - quick, efficient, but thorough. Great customer service as well. Whole place runs like a beautiful, well-oiled machine. More

by tripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wirick
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Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Helpful
March 14, 2023

From sales to finance to delivery everything was flawless, would recommend to anyone considering a BMW in the STL area. More

by Tbromfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
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Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Helpful
March 14, 2023

Fantastic experience with Autohaus. Brad Mares is excellent to work with. I would recommend the dealer and Brad to anyone looking to purchase. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
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Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Helpful
March 14, 2023

Easiest transaction ever, Todd, Nick and team made everything smooth and thought about things I never thought of. More

by Robert.maddockii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
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Mar 16, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Helpful
March 14, 2023

They are very professional at this dealership. They take the time to explain everything and offer you options and solutions for any repairs. I am very happy and satisfied that I purchase my X7 fro More

by silversteinterry0503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Helpful
March 14, 2023

It doesn't getting much better than this. Great facility, Great service. Very pleasant service specialist. More

by Dekofff
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Helpful
March 11, 2023

Efficient, great customer service, and get you in & get you out, with an added video from service as to what they looked did. More

by Sjschlicht1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Helpful
March 10, 2023

Can be better to inform client requesting BMW service to be aware of the estimated time frame when the service can be completed. Even ball Park figure can help to plan for a pickup before dealership close More

by Alanng7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Mar 16, 2023 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

Helpful
March 10, 2023

The service coordinator, Patty, did an excellent job of keeping me informed about the mechanical repairs that were needed for my 650, and the cost for that work. When I needed some assistance in picking th More

by Dhubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are truly sorry to hear about the issue with our cashier. Management has been notified and the issue has been addressed. Please do not hesitate to bring your checkbook for future work. Thank you for choosing Autohaus!

Helpful
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