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Autohaus BMW - Service Center

St. Louis, MO

4.7
1,994 Reviews

1,994 Reviews of Autohaus BMW - Service Center

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February 23, 2024

All of the staff are extremely professional and accommodating. Patti Kupfer is wonderful!! The work was performed efficiently and well. Love that they post the video of what they found during th More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Autohaus BMW responded

Thank you so much Annette for the review! If there are any other services you need, please don't hesitate to contact Autohaus services.

February 23, 2024

My third visit to Autohaus for service was the best so far. Service was accomplished as described in a very timely manner. It always makes me smile when I don't have to pay (even though I know I initial More

by miller3j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We greatly appreciate your loyalty to us and thank you for sharing your review and experience with us! We look forward to working with you again!

February 20, 2024

Always exceptional service. Way better than the other stores in town. More loaners available. Pleasant service advisors. 5 stars More

by tcherry277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! It's always a pleasure to serve customers like you, and we're glad that you enjoyed our services. Looking forward to your next visit.

February 18, 2024

Autohaus is clean, modern and unpretentious. Service was excellent and the staff is always great. More

by waltg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Autohaus BMW responded

Thank you for the 5 -star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

February 15, 2024

Everyone is so helpful, nice & down to earth. Jud Just love them they keep me laughing and get you your hearts desires More

by donajmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

February 15, 2024

Visiting Autohaus BMW is always a pleasant experience. The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at A More

by robynsobo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 15, 2024

Purchased a new BMW X5 in 2023 and just completed my first complimentary service. Everything about the purchase and service experience has been outstanding. More

by g_ladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Markovic
Feb 20, 2024 -

Autohaus BMW responded

Thanks for the review! We always strive our best to help our customers and I'm glad that we exceeded your expectations.

February 13, 2024

The service team at Autohaus is always very professional and friendly. You’re waiting room makes it easy to bring a laptop and work while the car is being serviced. More

by Shpaynter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Autohaus BMW responded

Thank you so much for the review! Autohaus appreciate this more than you know, if there is anything else we can help you with please let us know!

February 08, 2024

Outstanding customer Service. The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impe More

by Taresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Autohaus BMW responded

Thanks for the 5-star review! We pride ourselves on being accommodating, transparent and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus!

February 07, 2024

They care about their customers and let you know what is wrong and how to fix it. I was able to get an appointment at the last minute. Love the response they send via email and text showing what they found More

by Happy Buyer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackly
Feb 13, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are happy to be of service and look forward to the next time, take care!