2,244 Reviews of Autohaus BMW - Service Center
Wonderful service! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! More
This is my third time working with this dealership and the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were he the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were helpful, supportive and gave top notch service. My next purchase will be a full set of tires and I will be back! More
Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More
Autohaus BMW immediately leaned forward to help me when I had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am t had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am the next day. From the receptionist who answered my “panic call” to the service advisor and also the service professionals, all made me feel like I was their priority. I don’t see this as a one-time event. Autohaus had treated me very well every time I have dealt with them since 2010. Customer for life. More
In the last couple years I have been taking my 2010 M3 to Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceede Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceeded my expectations. More
Patti is great! Always great to work with. She truly advises, helping me make informed decisions on the service I need. Fantastic waiting area. Always great to work with. She truly advises, helping me make informed decisions on the service I need. Fantastic waiting area. More
This dealership went above and beyond the call of duty very very satisfied and will no longer take my vehicle anywhere but this location very very satisfied and will no longer take my vehicle anywhere but this location More
They are always very helpful and courteous and I am confident in their care of my vehicle confident in their care of my vehicle More
I had a great customer service experience and efficient service of my vehicle. I’ve always enjoyed coming to Autohaus because of the customer service and care. service of my vehicle. I’ve always enjoyed coming to Autohaus because of the customer service and care. More
I made a visit to Autohaus BMW in St. Louis on Hanley Rd. I received assistance from Mr. larry Handel. Larry was very professional and knowledgeable. Unfortunately, the service department Louis on Hanley Rd. I received assistance from Mr. larry Handel. Larry was very professional and knowledgeable. Unfortunately, the service department was closed so I was unable to solve my initial problem. However, Larry's customer service was so comforting that I total forgot about my reason for the visit. My husband and I felt very welcomed while working with Larry. Larry was very patient as he showed us features on the car we had previously purchased. I plan on referring all of my friends. When were ready to make another purchase we don't plan on going any where other than, my friends at Autohaus BMW. More