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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,244 Reviews

2,244 Reviews of Autohaus BMW - Service Center

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February 17, 2025

My service advisor Pattie Kupfer is excellent at her job I would recommend her Jesse 😎 More

by DOCTOR WHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

February 17, 2025

I had a nail/screw in my left rear tire and luckily it was a slow leak so I could drive it to my dealership, Autohaus BMW of maplewood. I received a call the next day and they were able to find a new tire More

by jmloskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Feb 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Andy helped to make your experience such a positive one.

February 14, 2025

Zenaida was a pleasure to work with. She made everything go very smoothly. The loaner car was excellent and very much needed. Thank you. More

by Raquelvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and Zinaida is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

February 13, 2025

My service representative was very professional and welcoming and my wait time was pleasant and wait time was very minimal. More

by mb8011
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

February 13, 2025

Patti is a fantastic service advisor. She's professional, timely and provides great transparency about the service. Patti is a great partner when it comes to servicing my vehicle. The More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti. We appreciate the great review and look forward to working with you again.

February 13, 2025

Always a good experience at Autohaus BMW. Super easy and always quick turnaround. Great communication More

by Scott B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

February 13, 2025

Patti was the absolute best! She always went above and beyond to make sure I knew what was happening all the time. She provided alternative solutions to all the problems. She con More

by ariannavillafuerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Arianna, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Patti helped make your experience such a positive one. Please come back to visit in the future!

February 12, 2025

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

We are grateful for the 5 - star review! We're happy your visit at Autohaus was great. We'd love to continue providing great services to our customers like you, until next time be safe. Thanks again!

February 12, 2025

I always appreciate the prompt and courteous service. Also, my regular contact, Chris Buie does an outstanding job of working with my schedule to secure appointments and keeps me in the loop on repairs, More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Autohaus BMW responded

Trent, thank you for your gracious words! We're delighted to hear you enjoyed Chris in service. Providing exceptional experiences is our top priority, and you feedback motives us to keep exceeding expectations.

Feb 13, 2025 -

Trent responded

Anytime!

February 12, 2025

Chris Clem and others never blink when I rush in upset over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! More

by thorntoncb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Overton
Feb 13, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

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