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Autohaus on Edens
Northbrook, IL
2,898 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,898 reviews
May 23, 2022
Came from Texas to buy car. Very helpful and efficient with paperwork as most was done prior to my arrival. If I lived in area I would definitely buy from this dealership again Very helpful and efficient with paperwork as most was done prior to my arrival. If I lived in area I would definitely buy from this dealership again More
by SHAWNGREEN44
Verified Customer
Helpful May 23, 2022
Waste of time - waited two days and then told me ‘couldn’t hear rattle’ even though I specified where it was coming from (overhead console). Didn’t return calls or texts until late on Friday. Couldn ‘couldn’t hear rattle’ even though I specified where it was coming from (overhead console). Didn’t return calls or texts until late on Friday. Couldn’t pick up loaner car. Really disappointing fail - wasted time , did not adhere to schedule, inadequate communication. More
by DJGORDON18
Employees Worked With
May 23, 2022
I had a Great service experience with my service advisor Ryan Mulhern. He was very professional and thoughtful about the care of my car. Ryan Mulhern. He was very professional and thoughtful about the care of my car. More
by trevhinton
May 21, 2022
Very nice, helpful and professional Ed, my advisor is terrific and even short staffed he maid everything really easy. terrific and even short staffed he maid everything really easy. More
by JRDITO2
Employees Worked With
May 20, 2022
Eddie was great. Provided good service . We’ll organized and pleasant people. Easy to work with Provided good service . We’ll organized and pleasant people. Easy to work with More
by ANDI705
Employees Worked With
May 20, 2022
I was very happy with Tony Patel. His knowledge is great and he presents it so that I could understand the electronics., , well gone His knowledge is great and he presents it so that I could understand the electronics., , well gone More
by EXVAL
Employees Worked With
Tony Patel
May 20, 2022
We had a great experience both in selecting and purchasing a vehicle. We are very happy with the service and vehicle. purchasing a vehicle. We are very happy with the service and vehicle. More
by JNOGAL
May 20, 2022
While I did not visit the dealership, Matt was quick to answer my questions and help me get the car I wanted. It looks like Autohaus did a great job prepping the car as a CPO. That certainly helped reduce answer my questions and help me get the car I wanted. It looks like Autohaus did a great job prepping the car as a CPO. That certainly helped reduce the anxiety of the purchase of a preowned luxury car. They were also able to assist in getting the car transported out of state for me. More
by DMBRIDEY
Employees Worked With
