Autohaus on Edens

Attention to the details. Keep the the customers informed what is needed to be addressed! what is needed to be addressed! More

Efficient and courteous. Took care of me promptly and remedied the problem. I am very satisfied. remedied the problem. I am very satisfied. More

Terrible, terrible and terrible. On Wednesday 10/6/2021, I received an advertisement stating that they can change oil within 60 minutes with a coupon. Thus, I made the appointment and I dropped off my car I received an advertisement stating that they can change oil within 60 minutes with a coupon. Thus, I made the appointment and I dropped off my car at 9 am on Thursday 10/7/2021 accordingly for Service A. I also informed the serviceman that there is a minor noise from the back and needs to be checked. He suggested that we don't need to do it because it will cost me $198 which I accepted. He also suggested that I do four more things including replacing engine air filter, drain break fluid, perform cooling service, and replace wiper which I also agreed. The estimated total cost was $921.36. However, the job was not done at 4:31 pm on Friday. Instead, I got the message at 4:31 pm stating that I need to fix five more items immediately with additional cost of $3,040. In addition, there are five more items need to be done with additional cost of $1,997. I went there simply for an oil change. The regular price is $226. However, I was asked to do a big job with a price tag of $5,858. What a robbery!!! Plus, the noise is getting nosier now. I simply don't know what they did with the car after I refused to accept those services. BTW, I never received the coupon discount either. More

Excellent sales staff that was very helpful and resourceful. Best car buying experience I’ve ever had resourceful. Best car buying experience I’ve ever had More

Special key.was lost that unlocks the tire was lost at the dealership. I was asked to pay 60plus dollars to replace that key. I do all my servicing at the Dealer. I do not know how I could have lost that the dealership. I was asked to pay 60plus dollars to replace that key. I do all my servicing at the Dealer. I do not know how I could have lost that key and I actually I never seen the key or knew where they stored it? More

Appointment was easy to make. They took the car on time and completed the work when estimated. Also explained the work done and not necessary. and completed the work when estimated. Also explained the work done and not necessary. More

Autohaus on Edens is top notch dealership that truly exhibits highest possible standards of excellence that we expect form a Mercedes-Benz dealership. I have been a loyal customer for over 6 years and exhibits highest possible standards of excellence that we expect form a Mercedes-Benz dealership. I have been a loyal customer for over 6 years and have bought 3 cars form them. Ricky, previously in sales and now finance manager along with wonderful sales team, Rob to mention specifically are just phenomenal.. Thanks to everyone there for the best car buying experience! More

The process was really smooth , fast and easy! Personnel really helpful. Very happy with my purchase! really helpful. Very happy with my purchase! More

I’ve been working with Tom Lood since my first Mercedes purchase in 2012. He’s the reason I bought my next in 2020. Always professional and knowledgeable. He makes each customer feel like his only custo purchase in 2012. He’s the reason I bought my next in 2020. Always professional and knowledgeable. He makes each customer feel like his only customer. More

Tom are awesome ! He alway take care my car when I need . Very easy to with with Very easy to with with More