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Autohaus on Edens
Northbrook, IL
2,907 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,907 reviews
October 13, 2020
Excellent customer service. Ryan was very professional, knowledgeable and immediately understood the repair. He kept me abreast during the service visit. This is what makes a great service department! knowledgeable and immediately understood the repair. He kept me abreast during the service visit. This is what makes a great service department! More
by Joe C
Verified CustomerEmployees Worked With
Helpful October 10, 2020
I leased a car online to be shipped from Il to NY with Tony and the process was simple. Thanks for working with me. Dr. Block Tony and the process was simple. Thanks for working with me. Dr. Block More
by DRJEFF0
October 10, 2020
They have been providing me my Mercedes for the last 30 years and cannot say how happy I am with the level of talents, professionalism and caring only about providing the customer with the best level of pe years and cannot say how happy I am with the level of talents, professionalism and caring only about providing the customer with the best level of performance possible. More
by JOHN@RAYNORDOOR.COM
Employees Worked With
October 09, 2020
Great service! Awesome team! Excellent communication. The team at Autohaus is always reliable, friendly and efficient! Ken is a pleasure to work with as well as the rest of the team. The team at Autohaus is always reliable, friendly and efficient! Ken is a pleasure to work with as well as the rest of the team. More
by JEFFGASKILL99
Employees Worked With
Ken Dunaway
October 09, 2020
Excellent and immediate help with new tire and getting audible app to sync with sound system. Great speedy service and very customer focused. Perfect performance audible app to sync with sound system. Great speedy service and very customer focused. Perfect performance More
by phal
October 08, 2020
Ken was excellent as always. Ken was excellent as Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. More
by VITALYM
Employees Worked With
October 08, 2020
Excellent process from drop-off to pick up. Work completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. completed quicker than anticipated and progress communicated without delay. Makes the experience less onerous than expected. More
by EECASTRO
Employees Worked With
October 07, 2020
Excellent service in all regards. Easy to schedule the appointment, very courteous and eicient check-in, timely follow up and suggestions as to tires, car ready on time and everything done as promised. appointment, very courteous and eicient check-in, timely follow up and suggestions as to tires, car ready on time and everything done as promised. More
by ROBERT.S.SPENCER
Employees Worked With
October 06, 2020
Well organized, no wait time at this appointment. Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time Service advisor was professional, knowledge and courteous. He laid the work plan after he made diagnosis and kept me updated during the wait time. More
by MICHALONE
Employees Worked With
