
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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great service as usual I had two issues with my S-450 and drove in to see Ken Dunaway. My issues were resolved immediately by both Ken and Cindi Link. I was out of there in I had two issues with my S-450 and drove in to see Ken Dunaway. My issues were resolved immediately by both Ken and Cindi Link. I was out of there in 10-15 minutes. I have been a loyal customer of the service department for years, and both my wife and I feel very lucky to have our cars serviced by this dealership. Sincerely, Floyd Mandell More
Waste of time HUGE inconvenience!!!Confirmed appointment Waste of time HUGE inconvenience!!! Confirmed appointment with me days prior as well as car and model!!! Received voicemail only to be told it was my Waste of time HUGE inconvenience!!! Confirmed appointment with me days prior as well as car and model!!! Received voicemail only to be told it was my fault!?!?!? Very unprofessional!!! More
Prompt efficient handling of my new auto lease with no surprises. Answered all questions well and what time to explore additional incentives available to me when agreeing on price surprises. Answered all questions well and what time to explore additional incentives available to me when agreeing on price More
One of my MB cars was serviced by the Autohouse on Edens dealership. I am more than impressed with the service performance as well as "making it right the first time" Mr. Link Director of service is very fo dealership. I am more than impressed with the service performance as well as "making it right the first time" Mr. Link Director of service is very focused on customer satisfaction. Mr.Dunaway, executes all necessary up front work with surgical precision. Every member of my family has switched from other dealership to Autohouse on Edens, they all drive MB. Well I believe they do what other dealers say they do but they don't. Among other things my vehicle was stolen from inside the dealership, they offer me "trade in value", however the car was in for a service ! This of course has happened in the previous dealership, where I use to purchase and service my cars Dr. Richard Zic Ph.D More
Autohaus is excellent. Ken Dunaway is the BEST Service Advisor!!! He always explains everything thoroughly. Most importantly my car is ready when promised! He is patient when you ask questions. Advisor!!! He always explains everything thoroughly. Most importantly my car is ready when promised! He is patient when you ask questions. More
Ed Garcia is a true professional. He is knowledgeable courteous and accommodating from scheduling the service up to the time when car is finished. Work always done right the first time. courteous and accommodating from scheduling the service up to the time when car is finished. Work always done right the first time. More
Well Done My service was not scheduled, but they took my car right in and said it would take about an hour, and it did. Very professional and efficient. A goo My service was not scheduled, but they took my car right in and said it would take about an hour, and it did. Very professional and efficient. A good experience. More
no wait time and very informative. Eddie was awesome and accommodating. I had to switch out my tires and he took the time to make sure all of the work was complete and to my satisfacti Eddie was awesome and accommodating. I had to switch out my tires and he took the time to make sure all of the work was complete and to my satisfaction. He also kept me updated while I had my loaner. More
Professional and Customer Centric This is our second lease for a 300 GLC from Autohaus. Both of the transactions have been effortless and our experience has been outstanding. Ricky Pen This is our second lease for a 300 GLC from Autohaus. Both of the transactions have been effortless and our experience has been outstanding. Ricky Pena (our salesperson) is knowledgeable and takes the time to understand your concerns. Amanda provides excellent and detailed instructions on how to navigate the technology. Mary Costello made the finance part as painless as possible. More