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Autohaus on Edens

Northbrook, IL

4.7
3,247 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,247 reviews

February 12, 2020

great service as usual I had two issues with my S-450 and drove in to see Ken Dunaway. My issues were resolved immediately by both Ken and Cindi Link. I was out of there in More

by floyd.mandell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
February 11, 2020

Always friendly service. This visit I had to leave my car.It took 5 days for parts to arrive which seemed extensively long . Mark Lantz More

by MARK.LANTZ
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
February 11, 2020

Waste of time HUGE inconvenience!!!Confirmed appointment Waste of time HUGE inconvenience!!! Confirmed appointment with me days prior as well as car and model!!! Received voicemail only to be told it was my More

by BOXERPRIDE5
Recommend Dealer
No
Employees Worked With
Eddie
Mar 16, 2020 -

Autohaus on Edens responded

Hello, We were sorry that you had such a negative experience but were happy to see that your Service Advisor Ryan Mulhern found a resolution and took care of you! Thank you for your business, we truly appreciate it!

February 06, 2020

Prompt efficient handling of my new auto lease with no surprises. Answered all questions well and what time to explore additional incentives available to me when agreeing on price More

by PWGJ63
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis, Mike Mesic, Alex Giokaris
February 06, 2020

One of my MB cars was serviced by the Autohouse on Edens dealership. I am more than impressed with the service performance as well as "making it right the first time" Mr. Link Director of service is very fo More

by rzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2020

Autohaus is excellent. Ken Dunaway is the BEST Service Advisor!!! He always explains everything thoroughly. Most importantly my car is ready when promised! He is patient when you ask questions. More

by KINGSABRYNA
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Ed Garcia is a true professional. He is knowledgeable courteous and accommodating from scheduling the service up to the time when car is finished. Work always done right the first time. More

by P.ANDJELKOVICH
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Well Done My service was not scheduled, but they took my car right in and said it would take about an hour, and it did. Very professional and efficient. A goo More

by JUDYS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

no wait time and very informative. Eddie was awesome and accommodating. I had to switch out my tires and he took the time to make sure all of the work was complete and to my satisfacti More

by MG224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Youkhana
February 03, 2020

Professional and Customer Centric This is our second lease for a 300 GLC from Autohaus. Both of the transactions have been effortless and our experience has been outstanding. Ricky Pen More

by SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Youkhana, Mary Costello
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