Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,251 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,251 reviews
April 04, 2024
Wonderful dealership which I highly recommend. Fantastic Service Department. Wonderful staff. Friendly, helpful, and most accommodating. Great Customer Service. Fantastic Service Department. Wonderful staff. Friendly, helpful, and most accommodating. Great Customer Service. More
by Smiley
Verified Customer
April 04, 2024
Great customer service by all especially Jorge Gomez. I was updated on the progress of my vehicle regularly I was updated on the progress of my vehicle regularly More
by DEELOI1
April 04, 2024
The service department was excellent they answered all questions and gave us a loaner car which was greatly appreciated and the work was done on time and above our expectations questions and gave us a loaner car which was greatly appreciated and the work was done on time and above our expectations More
by VAINDER
April 03, 2024
This review is not really about the tire service, but more about the purchase of my new AMG. Bobby was great to work with, but I was disappointed in that after driving home it was discovered that the ba more about the purchase of my new AMG. Bobby was great to work with, but I was disappointed in that after driving home it was discovered that the back up camera and the sunroof are inoperable. In speaking with Bobby yesterday, it will require me to come back to the dealership for a software upgrade. This was not what I was expecting after purchasing a 140k car. Travel to and from Northbrook is not convenient for me as I live in Barrington. I will make it work, but service should have inspected the vehicle before I took delivery for such things. More
by MIKE_PESCH
April 03, 2024
Fixed a flat tire immediately, very happy with service! Eddie helped me understand what went wrong, and went to work right away, he’s very kind and thoughtful. Eddie helped me understand what went wrong, and went to work right away, he’s very kind and thoughtful. More
by MARYANDINO321
Employees Worked With
April 02, 2024
The facility is always clean. The lobby is very comfortable. Ryan and the rest of the stuff were extremely helpful. The lobby is very comfortable. Ryan and the rest of the stuff were extremely helpful. More
by CHICAGO_CRUZ
Employees Worked With
April 02, 2024
Eddie Garcia has been extremely helpful with all our service needs. Easy to speak with, always replies in a timely manner, and constantly communicates/ updates me while our vehicles are being serviced. service needs. Easy to speak with, always replies in a timely manner, and constantly communicates/ updates me while our vehicles are being serviced. More
by Alfnunez
April 02, 2024
Brandon was eager to help us as were all employees. Would definitely buy a car here again Would definitely buy a car here again More
by DAVEANDMARYMAD
April 01, 2024
I've always had a good experience when getting my car serviced at Autohaus. The staff there is always helpful and ready to assist. serviced at Autohaus. The staff there is always helpful and ready to assist. More
by MIKE.BEVACQUA
