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Autohaus on Edens
Northbrook, IL
3,441 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,441 reviews
September 10, 2023
Excellent service; received all the help I needed. My service rep, Ryan, stayed late for me. My service rep, Ryan, stayed late for me. More
by mschnur
Verified CustomerEmployees Worked With
September 09, 2023
The turn-in of my leased vehicle and the purchase of my new one was handled smoothly and quickly. Everything was in order and the process went without a hitch. The entire Autohaus on Edens team was court new one was handled smoothly and quickly. Everything was in order and the process went without a hitch. The entire Autohaus on Edens team was courteous and professional. More
by DCHMAN
Employees Worked With
Other Employees :
Max in Sales, Nick Gioulos, Damien Galvin
September 08, 2023
Honest, reliable and efficient. x x x x x x x x x x x x x x x x x x x x x x More
by SRICH-HOME
Employees Worked With
September 07, 2023
The Autohaus team was professional and very helpful. Service was done promptly and scheduling was effortless. Service was done promptly and scheduling was effortless. More
by SHARON.MATHY
September 07, 2023
Cindi who greats you and finds what your problem is does a great job. She is very reassuring. a great job. She is very reassuring. More
by BIGMEL6996
September 07, 2023
Ryan, is Autohaus, he makes everything easy. When I bring my car in for service I'm treated like a king. When I bring my car in for service I'm treated like a king. More
by MARK
Employees Worked With
Other Employees :
Heather Dockins
September 07, 2023
Good place clean nice people good hours fair prices not a lot of inventory but Mike is a good sales man lot of inventory but Mike is a good sales man More
by BETBIG89
September 06, 2023
My wife and I have bought/leased 5 cars from from Autohaus over the last 15 years. I was terribly disappointed in my most recent experience when trying to buy over my car at the end of the lease. As Autohaus over the last 15 years. I was terribly disappointed in my most recent experience when trying to buy over my car at the end of the lease. As soon as Autohaus became aware that I intended to buy out the car rather than lease a new car they lost all interest in me. Multiple messages were not returned. Even when I spoke to a live person, they would have no idea on the process and would ask if they could call me back. Those call backs never occurred. To me it seemed clear that no one was interested in helping me because there was no commission to gain. So disappointing after all of these years of being a loyal customer. Never mind, there are other dealers and of course there is always BMW and Audi. More
by Larry123
Employees Worked With
