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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
659 Reviews
Since 1983 we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 659 reviews

March 01, 2026

Oscar, Nico, Leah and Mike were all a pleasure to work with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t More

by Cesario.jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you so much for the kind words! We truly appreciate you recognizing Leah, Oscar, Nico, Mike, and our entire team. It means a lot to know you felt taken care of and received a great deal on your Mazda3. This is exactly the experience we strive to deliver for every guest. We’re grateful you chose to work with us and welcome you to the Anderson family! If there’s ever anything you need during ownership, from service to future vehicle needs, we’re always here to help. Enjoy your Mazda3, and we look forward to seeing you again!

February 23, 2026

I had a very straightforward experience buying my car. The salesman was professional, helpful, and made the process easy from start to finish. I appreciate how smooth everything went. More

by joseduron547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for your wonderful feedback! We’re so glad to hear your experience was straightforward and smooth from start to finish. Providing a professional, transparent, and easy buying process is exactly what our team strives for every day. We truly appreciate the opportunity to earn your business and hope you’re loving your new vehicle. Please don’t hesitate to reach out if there’s anything we can assist with in the future. Enjoy the drive!

February 15, 2026

Everyone at Anderson was helpful and welcoming, especially our salesperson Oscar! They answered all of our questions and made sure we knew all of our options—definitely recommend. More

by Mary S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a helpful and welcoming experience. Oscar will be especially happy to know his efforts made a positive impact. We truly appreciate the opportunity to assist and are always here if you have any questions or need anything in the future. Enjoy your new vehicle!

February 02, 2026

Nice atmosphere and friendly staff! Loved the nice selection of cars they had available and affordable pricing More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Schuring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cogdill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for the kind review! We’re so glad you enjoyed the atmosphere and found our team friendly and welcoming. It’s great to hear you appreciated our selection of vehicles and affordable pricing. We truly appreciate your support and hope to see you again soon!

February 01, 2026

The best part about the dealership was our salesman Oscar by far. He was the most helpful person I have ever dealt with in my life. I feel like I would have not bought a car unless we got to know him and he More

by whitesox2797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you so much for the kind review! We’re thrilled to hear about your experience with Oscar. He truly takes pride in making the car-buying process easy, informative, and enjoyable, and we’re so glad that came through. We appreciate your recommendation and hope you continue to enjoy your Mazda!

January 10, 2026

Excellent service. Good follow up and communication. Really worked hard to meet customers expectations. Definitely would recommend Mazda! More

by dasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear you had such a positive experience. Our team works hard to provide excellent communication and service, and your recommendation means a lot to us!

January 05, 2026

Great experience! From the sales team to the finance team. I would highly recommend BMW of Crystal Lake. More

by mikecrowley74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Ghiselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for your kind feedback. We’re glad to hear you had a great experience from start to finish and that both our sales and finance teams made the process smooth for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your vehicle and welcome to the BMW of Crystal Lake family.

December 21, 2025

Oscar was extremely helpful and accommodating through the purchase process. I’d recommend him to anyone! More

by rebfish
Recommend Dealer
Yes
Employees Worked With
Oscar Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for sharing your experience. We’re happy to hear that Oscar was extremely helpful and accommodating throughout your purchase. Providing attentive, professional service is always our goal, and we truly appreciate your recommendation. We’ll be sure to pass along your kind words to Oscar, and we look forward to assisting you again in the future.

December 19, 2025

I had a great experience at BMW and Mazda of Crystal Lake. The team was professional, welcoming, and very easy to work with from start to finish. Everything was handled fast, clearly and efficiently, an More

by amirsoliman bc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for taking the time to share your experience with BMW of Crystal Lake. We’re delighted to hear that our team made the process professional, welcoming, and efficient from start to finish, and that you felt comfortable and never pressured along the way. A special thank you for recognizing Michelle and the rest of the team for their excellent customer service and attention to detail. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!

December 18, 2025

I highly recommend Michelle , she instantly understood my needs, found the perfect car, and made the entire car buying experience effortless and enjoyable. Thank you Michelle More

by Caravello.john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

BMW and Mazda of Crystal Lake responded

Thank you for taking the time to share your experience. We’re so glad to hear that Michelle immediately understood your needs and helped you find the perfect vehicle. Providing an effortless and enjoyable car-buying experience is exactly what we strive for, and we truly appreciate your recommendation. We’ll be sure to share your kind words with Michelle. Enjoy your new car!

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