BMW and Mazda of Crystal Lake

Nice atmosphere and friendly staff! Loved the nice selection of cars they had available and affordable pricing Loved the nice selection of cars they had available and affordable pricing More

The best part about the dealership was our salesman Oscar by far. He was the most helpful person I have ever dealt with in my life. I feel like I would have not bought a car unless we got to know him and he by far. He was the most helpful person I have ever dealt with in my life. I feel like I would have not bought a car unless we got to know him and he showed us all that the car could do. Personally I don’t know very much about cars and he explained everything so perfectly it was way better than I could have ever asked for. The Mazda app makes everything so much easier and me being not very good with technology made the entire thing so convenient. 1,000,000/10 I would tell anyone to come and see him when buying a car. Very knowledgeable and extremely polite. More

Excellent service. Good follow up and communication. Really worked hard to meet customers expectations. Definitely would recommend Mazda! Good follow up and communication. Really worked hard to meet customers expectations. Definitely would recommend Mazda! More

Great experience! From the sales team to the finance team. I would highly recommend BMW of Crystal Lake. From the sales team to the finance team. I would highly recommend BMW of Crystal Lake. More

Oscar was extremely helpful and accommodating through the purchase process. I’d recommend him to anyone! purchase process. I’d recommend him to anyone! More

I had a great experience at BMW and Mazda of Crystal Lake. The team was professional, welcoming, and very easy to work with from start to finish. Everything was handled fast, clearly and efficiently, an Lake. The team was professional, welcoming, and very easy to work with from start to finish. Everything was handled fast, clearly and efficiently, and I never felt rushed or pressured. Special thanks to Michelle and the staff for their excellent customer service and attention to detail. I truly appreciated the smooth process and would definitely recommend this dealership to anyone looking for a positive car-buying experience. More

I highly recommend Michelle , she instantly understood my needs, found the perfect car, and made the entire car buying experience effortless and enjoyable. Thank you Michelle needs, found the perfect car, and made the entire car buying experience effortless and enjoyable. Thank you Michelle More

The car buying process could not have gone better. Michelle was professional and was easy to work with. She took me from test drive, through the purchase transaction and then gave the introduction t Michelle was professional and was easy to work with. She took me from test drive, through the purchase transaction and then gave the introduction to the vehicle settings and functionality, Michelle, along with everyone else at Anderson, make you feel like part of the Anderson family. Everyone makes you feel welcome, both the BMW and Mazda sides of the dealership. Very good experience. More

I have used this dealership for my cars maintenance needs and have been always treated with utmost respect and professionalism one can expect. Today was our first time buying a Mazda vehicle from them. We (m and have been always treated with utmost respect and professionalism one can expect. Today was our first time buying a Mazda vehicle from them. We (my wife and I) must admit working with Oscar Florek was the easiest of all. As a very young professional, he was very welcoming, honest and to the point with a genuine radiant personality. He made the purchasing journey as easy as it could be and we wish him every bit of success in his life. It definitely was a pleasant and outstanding experience. Keep up the good work, Oscar!!!! More

My family has purchased 4 BMW's from this Dealership. Everyone is so helpful.. Michelle stayed with me way after hours to get the deal done. From start to finish the best dealership. The service team is Everyone is so helpful.. Michelle stayed with me way after hours to get the deal done. From start to finish the best dealership. The service team is also amazing, I wont go any where else. More