BMW and Mazda of Crystal Lake

No Hassle Car Buying Experience Jordan was knowledgeable and a pleasure to work with. Very patient! Totally low to no pressure when we walked into the Dealership to look at a CX-9. Jordan was knowledgeable and a pleasure to work with. Very patient! Totally low to no pressure when we walked into the Dealership to look at a CX-9. Went for a test drive and Jordan came along and answered all of our questions (I had quite a few). Wasn't planning on buying a car that day but we did and I couldn't be happier. Great follow-up, great management, great dealership. My first experience with Mazda, sure not to be the last. More

Great Service I can always count on my car being well taken care of. I drive a lot and rely on my car for work. I know that if anything is needed, I can count on th I can always count on my car being well taken care of. I drive a lot and rely on my car for work. I know that if anything is needed, I can count on the service team to get the job done and have my car like new. More

Easy car buying Jordon is knowledgeable,low pressure and patient. I would highly recommend Jordan and Crystal Lake Mazda if you are in the market for a new car, it wa Jordon is knowledgeable,low pressure and patient. I would highly recommend Jordan and Crystal Lake Mazda if you are in the market for a new car, it was the best car buying experience I've had. More

Pre-owned purchase. Drove an hour and a half to inspect and test drive a particular make and model vehicle that was not available closer to where I live. Worked out a go Drove an hour and a half to inspect and test drive a particular make and model vehicle that was not available closer to where I live. Worked out a good trade value and pre-owned price. Very accommodating from beginning to end. James Orton was a pleasure to work with. More

Pleasant ,no pressure experience Great experience! The whole thing was seamless. Bob was patient with me when I was making my decision, never once felt pressured like other dealership Great experience! The whole thing was seamless. Bob was patient with me when I was making my decision, never once felt pressured like other dealerships I’ve been too. Definitely recommend this dealership and Bob! More

Mazda 6 GTR I visited a few different dealerships searching for a new car. Bob Miller was by far the best salesman i had an experience with. The dealership allowe I visited a few different dealerships searching for a new car. Bob Miller was by far the best salesman i had an experience with. The dealership allowed for a quick and painless experience with the initial test drive as well as the actual purchasing process. I couldnt be happier and highly recommend this dealer to others. More

Just ask Jordon to find you the car of your dreams! I met Jordan after spending months of searching for a convertible. He invited me to the dealership to look at a couple of cars in my price range. I kn I met Jordan after spending months of searching for a convertible. He invited me to the dealership to look at a couple of cars in my price range. I knew as I approached the entrance to the dealership that this dealership was different. Jordan was waiting for me, greeted me at the door with a smile, and said "you must be Shari." Prior to my arrival I told Jordan what I was looking for and the very first car he showed me was the perfect match! Jordan and I took it for a test drive where he was knowledgeable and extremely helpful - giving me information that helped make the decision whether I should purchase the car. Jordan was waiting for me again when I came back to pick up the car after the maintenance inspection even though it was his day off. He helped me until the papers were signed and even went through all of the car's features with me despite it being his day off. Everyone I met at this dealership treated me like a queen. Unlike other dealerships, they understand that their customers deserve to be treated with respect. I highly recommended Jordan! More

First car! As someone who just went and bought their first car, they made the experience enjoyable and easy! I would definitely recommend their service to others As someone who just went and bought their first car, they made the experience enjoyable and easy! I would definitely recommend their service to others! More

Jordan was Great! Great, clean dealership. Jordan was Great! Very knowledgeable about the vehicles they had available for sale. I purchased a Jeep Wrangler and im very Great, clean dealership. Jordan was Great! Very knowledgeable about the vehicles they had available for sale. I purchased a Jeep Wrangler and im very happy with the purchase! More