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BMW of Catonsville

Catonsville, MD

4.9
2,558 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,558 reviews

April 29, 2020

We just completed our purchase of the BMW X7 model SUV and can’t thank you enough for again organizing this purchase. The Mile One organization clearly knocked it out of the park again. The customer servi More

by Shari Leaman
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

BMW of Catonsville responded

Shari, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2020

Korey was a total superstar. He made purchasing my 740 relatively pain-free. He was able to answer all the questions I had and knew everything about the car. Korey even cam by the house to demonstrate the More

by Ric McAfee
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

BMW of Catonsville responded

Hi Ric, thank you for taking the time to leave a review for us at BMW of Catonsville. We're happy we could meet your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 28, 2020

Professional, knowledgeable and friendly experience every time I lease my car and take in for service. The salesperson,John Treat, answered all my questions and helped guide me through my decision. More

by Jodi-altman
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Treat
Apr 29, 2020 -

BMW of Catonsville responded

Jodi-altman, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2020

I've contacted Ricky several times as I was out of the country regarding a service maintenance plan to no avail. I wrote a previous comment in 2019 which has been removed. Go figure! More

by gigibee93
Recommend Dealer
No
Employees Worked With
Ricky Catalan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

BMW of Catonsville responded

Thank you for taking the time to let us know about your experience. We would like to speak with you regarding your review but have been unable to identify you in our database by your username. At your earliest convenience, please reach out to our General Manager, David Lee at 410-818-3356 or davidlee@mileone.com.

April 26, 2020

Given the fact that we purchased during the pandemic service was very professional and personal while maintaining social distancing. What we wanted mattered; we weren't rushed or treated like just a sa More

by Eric and Valencia G.
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

BMW of Catonsville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the high star rating, and have an amazing day!

April 22, 2020

The team at BMW of Catonsville was easy to work with and made my buying experience a pleasure. John Treat was easy to work with and we were able to do most of the paperwork in advance allowing for time savi More

by Jtmaz62087
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Treat
Apr 23, 2020 -

BMW of Catonsville responded

Congratulations on your new vehicle, Jtmaz! John will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2020

Harold Blackwell was wonderful to work with, offering honest and and thorough communication throughout the buying process. I would recommend this dealership to a friend More

by brandontirish
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

BMW of Catonsville responded

Brandon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2020

Customer service was impeccable and Brittany was very pleasant! I really appreciate the assistance and the information about the tires! Never had a service advisor so knowledgeable!!!! More

by Lala09
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

BMW of Catonsville responded

We're pleased to hear that you found our staff to be so knowledgeable and helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

April 14, 2020

BMW Catonsville Service Department is the best in MD. Exceptional Service. My Service Manager, Keon Tobin is the best in the business, professional, courteous, and honest. The entire Service Department More

by DC
Recommend Dealer
Yes
Employees Worked With
Mel Cuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

BMW of Catonsville responded

Hello, thank you so much for your kind words about our service team. It means so much to us to have your trust in our business, and we are proud to have earned it! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

April 14, 2020

It’s always a pleasure going to get my car serviced. My service advisor Keyon always takes great care of me. Very nice and Professional. Always give 100% More

by Lisa Hall
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

BMW of Catonsville responded

Hi Lisa, thank you for your kind review; we are happy to pass along your comments to Keyon here at BMW of Catonsville! We want all our customers to feel this way when leaving our dealership!

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