BMW of Catonsville

Service I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out o I bring my Bmw diesel to Keon at Catonsville. Great service beyond expectations. I had to deal with a manager for another thing. The manger went out of his way to help out. keon loves helping people so that’s a amazing gift to have. certainly makes a fun place . They always fix anything my car needs. More

Totally satisfied I went in with one thing on my mind which was to trade in my BMW GT for a more comfortable one. What I left with was far ore than I imagined. THE BEST I went in with one thing on my mind which was to trade in my BMW GT for a more comfortable one. What I left with was far ore than I imagined. THE BEST DECISION EVER!!!!!!!!!!!!!!! More

Left Rear Tire Leak. My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow lea My car was due for its routine maintenance scheduled on 12/01/18. At the time of visit I requested for them to check the left rear tire for a slow leak due to low tire pressure on the dash board of my car. After visit I noticed on dash board air pressure was balanced on all tires. The next morning I noticed the same tire pressure lower than the other ones. It got worst after couple of days then warning signal came on dash board. I reported it when I received a call to do a survey on 12/04/18 when he asked me did I have superb service. I then received another call from Catonsville BMW to bring my car in on 12/05/18. Keon helped me through this inconvenience and was able to get my tire changed due to a nail puncture after an inspection. I can say that Keon did an amazing job and went above and beyond to get this problem resolved. Now that was superb service. More

Excellent Experience! My husband and I were shopping for a car and Harold Blackwell greeted us at the door. He made buying a car a wonderful experience. He was very infor My husband and I were shopping for a car and Harold Blackwell greeted us at the door. He made buying a car a wonderful experience. He was very informative, professional and honest. More

Jonathan was so helpful! Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how it worked very easy. Thank you! More

Superior Service I always receive superior service from Jamie and the entire staff at BMW of Catonsville . I would never take my car anywhere else for service . I always receive superior service from Jamie and the entire staff at BMW of Catonsville . I would never take my car anywhere else for service . More

Great service / buying experience with R.T. Odom RT was a true pleasure to deal with during a stressful time when my existing car needed to be replaced quickly. He found me a great alternative and w RT was a true pleasure to deal with during a stressful time when my existing car needed to be replaced quickly. He found me a great alternative and went above and beyond to ensure my satisfaction. Do yourself a favor... if you’re in need of a car .. new or used. Go see R.T.! More

Greatest service ever experience My experience with keon torbin was of epic proportion listened very well without judgement. Very polite,helpful and knowledgeable. My experience with My experience with keon torbin was of epic proportion listened very well without judgement. Very polite,helpful and knowledgeable. My experience with him I will forever share and will always return to him and BMW of catonsville. His tentivenes and attention to detail excels him in his capacity super great guy who has the ability to do so much more. Dewayne Vannoy More

New owner My visit to the BMW of catonsville was like no other dealership I have brought a vehicle from very easy,professional,informative,polite,knowledgeable My visit to the BMW of catonsville was like no other dealership I have brought a vehicle from very easy,professional,informative,polite,knowledgeable was totally different than I would of imagined as I looked around the dealership I witnessed other buyers smiling not looking stressed. The staff a d management was just as good like they knew you. I just cant put in word my total experience was like at this location, I will defently return and recommend anyone looking for a vehicle to come here the selection was overwhelming a d the service we recieved was top notched. Very respectfull, not pushy like other dealers being steering dealers to clear their inventory. Just overall informative,knowledgeable and had great reference. Words just don't explain this dealership whom ever in charge has the perfect idea of how teams work great job see you'll again after the holiday. More

Great saleman! Great service I dealt with Kevin Hemmis & it could not have gone smoother. Kevin was informative, paid attention to details. He was personable, listened to what I w I dealt with Kevin Hemmis & it could not have gone smoother. Kevin was informative, paid attention to details. He was personable, listened to what I wanted & had me on the road. Thanks again. More