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BMW of Freehold
Freehold, NJ
2,257 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,257 reviews
November 21, 2018
Great buying experience. Cordial buying environment My wife and I recently leased a 2019 530xi at BMW of Freehold. We worked with Nicolas M. - Client Advisor, and Nicholas L. - Finance Manager. They My wife and I recently leased a 2019 530xi at BMW of Freehold. We worked with Nicolas M. - Client Advisor, and Nicholas L. - Finance Manager. They were both pleasant and helpful to work with. Nicolas (CA) was very helpful in a consultative role in guiding my wife and I to the Packages, Options, and Pricing that was right for us. Nicholas (FM) was also very helpful in coordinating all the signatures required, as well as reviewing other Option Packages offered in a no pressure environment. They were both very polite, professional and helpful. I will look for both of them in 3 years when our Lease expires. More
by philb
November 20, 2018
Five Star Experience Michael Monteleone and Nick Schaible are fantastic to work with. Our experience at BMW of Freehold could not have been better!! We appreciate all of t Michael Monteleone and Nick Schaible are fantastic to work with. Our experience at BMW of Freehold could not have been better!! We appreciate all of the time and effort they put into our visit at the dealership! Thank you, thank you, thank you! We love our new car!!! More
by MelissaK
November 20, 2018
Great Nick L in finance and nick shiable were amazing i would recommend them to everyone.... they really did a great job with helping me and my family Nick L in finance and nick shiable were amazing i would recommend them to everyone.... they really did a great job with helping me and my family More
by Mikeybo123
November 16, 2018
Awesome Have leased/purchased 4 BMW's from Danny. Best car buying experience ever. A bit of a ride for us to get there, however I would not go anywhere else Have leased/purchased 4 BMW's from Danny. Best car buying experience ever. A bit of a ride for us to get there, however I would not go anywhere else. More
by Doreenh
November 15, 2018
Extremely smooth and easy process. I worked with Nick and he helped me find a car with my desired options. Not only was he informative, but always easy to get a hold of should I had any I worked with Nick and he helped me find a car with my desired options. Not only was he informative, but always easy to get a hold of should I had any further questions. Overall, the entire sales process was extremely smooth and hassle free. Nick never pressured me into a sale like many other dealerships, he truly cares about his customers. More
by robg316
Employees Worked With
Nicholas Sciarappa, Fernando Lema-Hasing
November 15, 2018
Loyalty; for good reason My husband and I have purchased multiple vehicles from BMW of Freehold. Each time we were treated like family and were able to secure a great deal; we My husband and I have purchased multiple vehicles from BMW of Freehold. Each time we were treated like family and were able to secure a great deal; we will continue doing business with them in the future. More
by Lisa F.
November 15, 2018
Great establishment My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard ab My husband and myself were looking for the right car we went to other dealerships including Chevrolet Cadillac etc and othe BMW dealerships I heard about the pleasant admosphere at the freehold location and I knew that was the place I wanted to get my new BMW X2 The friendliness and knowledge and how fast we left with our new car within hours that has never happened ever we were extremely impressed More
by Linda
Employees Worked With
Other Employees :
Frank Ghusson, Nick Marchesani, Erika Casalaspro
November 14, 2018
Outstanding! Professionalism. Sales experience was second to none! Outstanding - knowledgeable, efficient and passionate. Engaged management team available to answer any question Sales experience was second to none! Outstanding - knowledgeable, efficient and passionate. Engaged management team available to answer any questions. Follow-up was outstanding. High attention to detail. Highly recommend- More
by Altyla7995
November 13, 2018
Great sales experience! Have bought 5 vehicles at this dealership. This time out salesman Nicholas Marchesani went above and beyond in providing a professional, personal, k Have bought 5 vehicles at this dealership. This time out salesman Nicholas Marchesani went above and beyond in providing a professional, personal, knowledgable, respectful and dependable sales experience. The dealership appreciated and works with returning customers More
by Bmwx4
Employees Worked With
Nick Marchesani
November 13, 2018
5 Stars Excellent Dealership, Awesome experience buying a used car from here. Gary M. & Nicholas L. were extremely helpful & very friendly. Highly recommend t Excellent Dealership, Awesome experience buying a used car from here. Gary M. & Nicholas L. were extremely helpful & very friendly. Highly recommend this dealership to anyone in the market for a new BMW or any used cars on their lot! More
by SteveE1523
Employees Worked With
Nicholas Lichaa , Gary Mcnichol
