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BMW of Freehold

Freehold, NJ

4.9
2,253 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,254 reviews

November 29, 2024

Dealing with the people at freehold BMW was a pleasure , it’s the second car a leased from them . More

by WALTB1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We look forward to seeing you for your third lease!

November 29, 2024

Both Nick & Mark made the entire leasing experience seamless, honest, straight forward, and efficient. There was no “hidden agenda” walking into the dealer and both Nick & Mark kept their word througho More

by MICBURO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that Nick and Mark made your BMW of Freehold experience seamless, honest, straight forward, and efficient. We look forward to seeing you again for your next lease!

November 28, 2024

I have been buying cars from this dealership for over 20 years. They constantly bend over backwards for me and in doing so give me good reason to refer them to all of my friends, family members and business More

by Andy Epstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Calabrese
Dec 02, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with Dori and our team at BMW of Freehold. We appreciate your loyalty and look forward to serving you well for another 20 years! Drive safe and happy December!

November 27, 2024

The atmosphere and waiting area is very comfortable. The staff is amazing, Pierre was very helpful, patient and attentive... willing to help me with translation since I am not fluent in English. Always More

by GISELA
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with Pierre at BMW of Freehold. We hope to see you again soon for more patient and attentive service. Drive safe!

November 26, 2024

Great atmosphere, warm welcome upon arrival and entry of dealership. Friendly staff, accommodating customers to every need. More

by Hans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a welcoming and accommodating experience with our team at BMW of Freehold. We hope to see you again!

November 26, 2024

This was the best dealership experience I have ever had. They made me feel special. Everyone I dealt with from the front desk, to the porter, to the service advisor, to the managers and general managers. Th More

by SETHLDOBBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had the best experience with our team at BMW of Freehold. We look forward to seeing you again for more awesome visits!

November 24, 2024

Great team. Very helpful and went above and beyond to make sure we were well taken care of More

by CHRISTIAN.PETRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that our team went above and beyond to make sure that you were well taken care of at BMW of Freehold. Drive safe and come again!

November 24, 2024

Prompt communication, easy negotiation, overall best price offered. Representative was on top of things, every question was answered. Would recommend this dealer. More

by YEVGENIYZELDIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

BMW of Freehold responded

Hello! Thank you for recommending BMW of Freehold! We're glad to hear that our team provided prompt communication and a smooth negotiation process. Enjoy your new ride and come again!

November 22, 2024

I was in for service on a 335 iX coupe. Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within More

by BARNEY827
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Freehold responded

Hello Barney! We're delighted to hear that Sandro and Richard provided such attentive service during your visit at BMW of Freehold. We look forward to seeing you again!

November 21, 2024

Great service and very knowledgeable, Steven Cirillo was great to work with. I highly recommend! More

by LETTERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cirillo
Nov 22, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you received great service from Steven and our knowledgeable staff at BMW of Freehold. Come again soon!

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