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BMW of Freehold
Freehold, NJ
2,623 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,623 reviews
May 12, 2026
This is the second car I've purchased from this dealership. The first time, I had a great experience, which is why I decided to come back. Unfortunately, this time was completely different and very dealership. The first time, I had a great experience, which is why I decided to come back. Unfortunately, this time was completely different and very disappointing. The price of the car was different from what was listed on the website, and the finance manager was rude and unable to clearly explain the pricing. On top of that, my temporary registration expired over 10 days ago, and there has been no follow-up from the dealership. I've had to call every single day just to get updates about my plates. Overall, this was a horrible experience, and I would never go back to this dealership again. More
by Samith2196
May 10, 2026
Great customer service! Rob & John were great and very helpful & accommodating! Pleasure to deal with! Rob & John were great and very helpful & accommodating! Pleasure to deal with! More
by NADIAK0608
Verified CustomerMay 10, 2026
BMW of Freehold offers many options to satisfy your needs and they listen to what you have to say. and they listen to what you have to say. More
by Pj.monaghan
May 06, 2026
Professional, easy to work with, friendly, and informative The entire process from the initial test drive to pulling away with a new car was seamless and I would recommend Zach to others. informative The entire process from the initial test drive to pulling away with a new car was seamless and I would recommend Zach to others. More
by SMCHUGH562
May 04, 2026
Exceptional service from Frank and Danny! They made the whole process smooth and stress-free, and I got a great deal. Very happy with my experience and would definitely recommend this dealers They made the whole process smooth and stress-free, and I got a great deal. Very happy with my experience and would definitely recommend this dealership. More
by 981GT4
May 04, 2026
The dealership was clean and organized well. Ronny was very helpful with the entire process and listened to our needs. Ronny was very helpful with the entire process and listened to our needs. More
by ROBHSHAH
April 28, 2026
Leasing a car from Maria Shouldice at BMW of Freehold is widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. More
by Artur1234
April 28, 2026
If I can give Maria and this dealership more than 5 stars, I sure would. My experience with her was exceptional. She made it so easy to get me into the vehicle of my dreams. I would highly recommend he stars, I sure would. My experience with her was exceptional. She made it so easy to get me into the vehicle of my dreams. I would highly recommend her and this dealership. She is very outgoing, and nice. It was an amazing experience. More
by MELISSA_VARGAS21
April 28, 2026
Have not heard back from them about when to pick up my license plates. The temporary tags are expiring soon so an update would be nice license plates. The temporary tags are expiring soon so an update would be nice More
by FJAMEEL23
