Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,253 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,253 reviews
March 22, 2025
I've purchased multiple cars from Nick over the years, and every transaction has been fantastic. He consistently offers you the best deals and makes you feel like a truly respected customer. Highly recomm and every transaction has been fantastic. He consistently offers you the best deals and makes you feel like a truly respected customer. Highly recommend! More
by Pinak
Verified Customer
March 22, 2025
Ms. Cogliano was very professional and very instrumental in completing my deal as well as going over the features of the vehicle. She communicated with me during the entire process- flawlessly. Freehold t in completing my deal as well as going over the features of the vehicle. She communicated with me during the entire process- flawlessly. Freehold treated me fairly and respectfully. I would not hesitate to purchase another vehicle from them nor recommend them to anyone looking for their next BMW. More
by docgrizz
March 18, 2025
Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More
by Sean Cregin
March 18, 2025
Truck blew up scrapped the car and ended up w a 2020 acura at 18yo, sales person Matt was amazing and helped me get car w no co signer and asap.AC didnt work that wasnt a issue the fixed it while i napp acura at 18yo, sales person Matt was amazing and helped me get car w no co signer and asap.AC didnt work that wasnt a issue the fixed it while i napped in there waiting area a little late on the review if i could give 10 stars i would 10/10 recommend. More
by aaron k
Employees Worked With
Matt
March 16, 2025
Rob was great and I really appreciate his knowledge. It was very busy each day I came in, but had time to go over all the details with me. It was very busy each day I came in, but had time to go over all the details with me. More
by TENNISTED1
March 15, 2025
I want to say thank you to everyone in the dealership helped me to find the lovely bmw i4. It was a really good and smooth experience, nice surprise. Everyone is so kind, professional, and knowledgeable. helped me to find the lovely bmw i4. It was a really good and smooth experience, nice surprise. Everyone is so kind, professional, and knowledgeable. If you are in market for a bmw, highly recommended to stop by bmw at freehold. I love the car so much! More
by JW8958-SPG
March 13, 2025
Both gentlemen were super helpful, knowledgeable and honest. Very professional and answered all of our questions and concerns. I would recommend them to everyone. honest. Very professional and answered all of our questions and concerns. I would recommend them to everyone. More
by KRUBY692
March 13, 2025
Wonderful experience. Accommodating and supportive as we went through the purchase. Will keep service there, very pleasant staff. Their knowledge and customer service ma Accommodating and supportive as we went through the purchase. Will keep service there, very pleasant staff. Their knowledge and customer service matches the quality and reputation of BMW. More
by NURTUREYOU14
March 13, 2025
Excellent service provided. Mark Eustice was extremely patient during the sales negotiation and provided frequent updates on the status of my vehicle build and subsequent deliv Mark Eustice was extremely patient during the sales negotiation and provided frequent updates on the status of my vehicle build and subsequent delivery. Very excited to have a new vehicle! More
by JASONSKRAMER
March 12, 2025
Top tier, best in class dealership. Frank Catania and Greg Itkin were able to take a complex car situation and turn it into a seamless and extremely customer friendly resolution. I do Frank Catania and Greg Itkin were able to take a complex car situation and turn it into a seamless and extremely customer friendly resolution. I do not write many reviews, but this exceptional service warrants the highest accolades that I can think More
by davidggoldenberg
