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BMW of Freehold
Freehold, NJ
2,293 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,293 reviews
January 17, 2024
Good follow up from the dealership to resolve my issues from both salesperson and finance team. It can get busy and appreciate them doing right by their customers. from both salesperson and finance team. It can get busy and appreciate them doing right by their customers. More
by AHFRIEBELY
Verified Customer
January 17, 2024
Dominique was knowledgeable and honest. Super personable and fun to be around. She made sure we had exactly what we needed. We couldn't be happier! Super personable and fun to be around. She made sure we had exactly what we needed. We couldn't be happier! More
by DAMONZAPPACOSTA
January 17, 2024
Mr. Orville bynoe is the best car salesman I know. He listened to understand want I want, and very knowledgeable to explain to help me out with the car I want. Good customer care. Highly recommend and I listened to understand want I want, and very knowledgeable to explain to help me out with the car I want. Good customer care. Highly recommend and I will ask for him for my next car. Very happy! More
by DTL2386
January 17, 2024
very knowledgeable people That Always treat you with kindness and respect, like one big family. kindness and respect, like one big family. More
by Levia
Employees Worked With
Other Employees :
Fernando Lema-Hasing
January 17, 2024
My temporary plate expired today. I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with ex I called many times and no luck. Left message for Mark he never responded. Never in my life I had this happened buying cars. I bought the car with expired inspection sticker. So far I was not able to drive my car due to that reason. The dealer is irresponsible. May be because I bought a used car dealer doesn’t care much. Very disappointed More
by RIKRIS8
Employees Worked With
January 14, 2024
Overall experience was great & the customer service was nice and professional.The financial support was extremely helpful and met me & my wife’s needs.I can’t remember the young lady’s name that was Extrem nice and professional.The financial support was extremely helpful and met me & my wife’s needs.I can’t remember the young lady’s name that was Extremely helpful in finance but Please forgive me for the brain fog.We have been through a lot since the purchase with family death and hospitalization.Again,Thank You Freehold BMW More
by JIGGA1969
Employees Worked With
Other Employees :
Maria Shouldice was Extremely Helpful & Professional in every aspect.My Wife & I Truly Appreciate her services in assisting in our purchase.GOD BLESS & Thank You All.
January 13, 2024
Want to thank John for all his help buying my new car! He went over the entire vehicle with us! Thanks to Danny for all his help during the process! He went over the entire vehicle with us! Thanks to Danny for all his help during the process! More
by vindemayo
January 05, 2024
I recently purchased a 2024 BMW X5 from Eugene Poznyak, and the experience was outstanding from start to finish. Eugene demonstrated exceptional professionalism and dedication, ensuring every aspect of the and the experience was outstanding from start to finish. Eugene demonstrated exceptional professionalism and dedication, ensuring every aspect of the purchasing process was smooth and stress-free. His attention to detail and commitment to providing top-notch service truly set him apart. From selecting the perfect model to finalizing the paperwork, Eugene was on top of everything, making the entire experience pleasant and efficient. I highly recommend Eugene Poznyak to anyone looking to buy a BMW; his expertise and customer service are simply unparalleled. More
by nargiza
December 31, 2023
Mathew Torres was helpful and patient. He help me get my BMW 330i.Matt explained everything, answered every question we had.I would recommend him to family,Friends and others. We will defi He help me get my BMW 330i.Matt explained everything, answered every question we had.I would recommend him to family,Friends and others. We will definitely work with him again in the future More
by Jonathan C
December 31, 2023
The dealership was fantastic. They went above and beyond to get me the car I wanted and at a great price. They were very accommodating and professional. I would go back to their d They went above and beyond to get me the car I wanted and at a great price. They were very accommodating and professional. I would go back to their dealership in the future to buy another BMW. More
by LESLIE_VINCENT
