BMW of Sarasota

XX vb Cx. Vv bbb. No. You. Nnnooo. Yes. Nooo s 25 required. Not a dealer I trust. Misleading and not straight forward. Tried to charge me a second Cx. Vv bbb. No. You. Nnnooo. Yes. Nooo s 25 required. Not a dealer I trust. Misleading and not straight forward. Tried to charge me a second first month. Already in down payment. Tried to add on fees More

New Car purchase Second time we have bought a car in two years from Jack H which I would highly recommend as your sales person . No pressure , great follow through a Second time we have bought a car in two years from Jack H which I would highly recommend as your sales person . No pressure , great follow through and just pleasant for us to deal with . I’m sure we’ll buy another from him again in a couple years . Overall everyone at Saradota BMW is awesome and very professional Jesus was awesome as well in finance 👍 More

My Service Visit to BMW Sarasota My Service Co-ordinator Carlos is excellent. He takes time to explain every option available to me relative to my service needs and makes sure I get My Service Co-ordinator Carlos is excellent. He takes time to explain every option available to me relative to my service needs and makes sure I get the best pricing. More

Terrible business Went in to get a noise fixed and 2 thousand dollars later they realized it was just the tire like I told them it was Went in to get a noise fixed and 2 thousand dollars later they realized it was just the tire like I told them it was More

Clear, organized and communicative The service manager was helpful and organized. The service found a warrantied defect which was identified and repaired. Everyone was pleasant and help The service manager was helpful and organized. The service found a warrantied defect which was identified and repaired. Everyone was pleasant and helpful. The waiting area is superb More

Amazing Service!!! I always enjoy visiting BMW Sarasota. The staff are friendly and caring. I especially enjoy being welcomed with a smile when driving into service cent I always enjoy visiting BMW Sarasota. The staff are friendly and caring. I especially enjoy being welcomed with a smile when driving into service center. More

Service finally okay spoke with service regarding 2 issues, I was told all parts are in stock and it should be a quick repair. I made an scheduled an appointment on a Satu spoke with service regarding 2 issues, I was told all parts are in stock and it should be a quick repair. I made an scheduled an appointment on a Saturday when I could wait for the repair. When I came in they told me it could be over a week but l would get a loaner Bmw. When I informed the service rep of travel plans he said that I’d have to return it within 24 hours upon completion of the service, really? So I had to push back the service. When I came back in, we set up everything, the rep explained to me Why there may be a delay but not to worry, I’d have a nice Bmw loaner. We finished and I was lead to the lobby to wait for the loaner. The loaner turned out to be a Chevrolet that I was potentially going to be saddled with for a few weeks, not the bmw I had been led to expect. Everything turned out fine in the end, the repairs happened within 2 days. The lack of communications (quick fix, no long fix ; Bmw loaner, no Chevrolet) goes to the credibility of the company. I did like the video of the car inspection, nice touch. More

Tire replacement Was greeted courteously and assistant service manager was very professional and attentive. She was a pleasure to speak with and strived to make this f Was greeted courteously and assistant service manager was very professional and attentive. She was a pleasure to speak with and strived to make this first experience at this dealership a positive and one, which it was. More

Timely and courteous Drove into service due to warning light in dash and was quickly seen . Met Lewis who explained the process and communicated with me throughout the pro Drove into service due to warning light in dash and was quickly seen . Met Lewis who explained the process and communicated with me throughout the process More

In and out Routine service. Had an appointment. Showed up, started right away. Said it would take 2 hours, actually 1 1/2 Loved the video of the inspection. Routine service. Had an appointment. Showed up, started right away. Said it would take 2 hours, actually 1 1/2 Loved the video of the inspection. More