BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy schedule! Matthew was clear and precise about the entire process! My vehicle is fixed properly! Thank you !!! Matthew was clear and precise about the entire process! My vehicle is fixed properly! Thank you !!! More
Cory is easy to work with. He is efficient, polite and responds quickly to what you need. He is efficient, polite and responds quickly to what you need. More
Cory is a great person to work with! He is helpful and will work around anything you need done. Thank you for all your help! He is helpful and will work around anything you need done. Thank you for all your help! More
Dealership was professional and Service, prompt. I was on and out in about a half hour for my regular service, I was on and out in about a half hour for my regular service, More
Brittany was a joy to work with. Glad I moved from middleburg heights location to Westlake!!! Glad I moved from middleburg heights location to Westlake!!! More
I worked with John Caruso salesman who helped me built my new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I highly recommend them including John Caruso doing the business. More
Very poor follow up on items from when I picked up the car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and nee car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and needed new tires, thought a little more consideration should have been made the car was almost $100k and had to put tires on it in 6 months that does not seem right. More
Service was great. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. More
An exceptional experience with BMW of Westlake! I purchased a beautiful 2024 Z4 M40i for my wife. From the initial email negotiation to the final handshake, the team (John Redden and Jared Jescheln I purchased a beautiful 2024 Z4 M40i for my wife. From the initial email negotiation to the final handshake, the team (John Redden and Jared Jeschelnig) demonstrated professionalism and transparency. Their prompt responses and willingness to accommodate my requests made the process smooth. Overall, I highly recommend this dealer for anyone seeking top-notch service and premium automobiles. More
Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. This is my second vehicle through BMW Westlake. More