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BMW of Westlake
Westlake, OH
4,596 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,596 reviews
November 20, 2022
We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. Jerry is a true professional and did everything he said he would do in a timely fashion. More
by Mike56
Verified Customer
November 19, 2022
Great dealership! Easy to work with and very friendly. Would come back again for our next vehicle. Easy to work with and very friendly. Would come back again for our next vehicle. More
by GHOLDEN142
Employees Worked With
November 19, 2022
Brittaney is great. She always takes great care of us. I highly recommend. We have dealt with her for many years. She always takes great care of us. I highly recommend. We have dealt with her for many years. More
by BRIAN.CAINE
Employees Worked With
November 19, 2022
Great dealership to work with. Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also More
by ALIJIM1968
November 18, 2022
Always easy to schedule an appointment with BMW of Westlake with fast and friendly service. Westlake with fast and friendly service. More
by SonyaR
November 18, 2022
Responsive and informative. Brittany is excellent on the front end getting the visit setup and keeping me well informed. Also was quick to answer after service questions. Brittany is excellent on the front end getting the visit setup and keeping me well informed. Also was quick to answer after service questions. More
by disealfon
Employees Worked With
November 18, 2022
Brittany, my service rep, is fantastic. Knowledgeable, pleasant and very interested in customer service. My overall experience with the service department has been very good. Knowledgeable, pleasant and very interested in customer service. My overall experience with the service department has been very good. More
by RHARDY2
Employees Worked With
