BMW of Westlake

Excellent customer service from Brittany.Service performed as promised. Video by technician covering car status and work to be completed was a welcome surprise. Good job! performed as promised. Video by technician covering car status and work to be completed was a welcome surprise. Good job! More

Jerry Mancini was wonderful to work with. He is a straight shooter who answered all my questions completely and honestly. I am confident I got a fair deal on a beautiful new 640i X Drive. The car r straight shooter who answered all my questions completely and honestly. I am confident I got a fair deal on a beautiful new 640i X Drive. The car runs great and looks great. I will come back to BMW of Westlake when I purchase my next vehicle. Fantastic buying experience. Highly recommended. More

Good business. John R. is very personable. John picked me up at my home in order to pick up my new ride! All my questions were answered and did not feel rushed to understand. I appreciate that treatment me up at my home in order to pick up my new ride! All my questions were answered and did not feel rushed to understand. I appreciate that treatment. Thank you, Westlake BMW dealership! More

The whole team is Efficient and knowledgeable. Would definitely recommend. definitely recommend. More

The staff is professional and courteous. I’m impressed they remember people’s names. Well done all around. they remember people’s names. Well done all around. More

I purchased a pre-owned 328Xi in 2014 and recently traded it in on a new, 2021 330Xi. The service from Ganley BMW on my 328Xi was most excellent. My latest purchase was even more pleasant, dealing with Joh it in on a new, 2021 330Xi. The service from Ganley BMW on my 328Xi was most excellent. My latest purchase was even more pleasant, dealing with John Redden. Very professional in conduct and knowledgeable on the unit I was interested in. A very pleasant purchasing experience in dealing with Ganley and John, personally. More

Service department is great !!! I will say I tried twice to purchase there and got no help, guy dismissed me, went in 2 times in a week. I told him exactly what I wanted, I had 50K and needed a green twice to purchase there and got no help, guy dismissed me, went in 2 times in a week. I told him exactly what I wanted, I had 50K and needed a green color for my company car allowance. He never called me so I went back in and he acted like he did not remember me and was to busy to talk. I ended up finding it on my own at a dealership in MI, They we’re wonderful and treated me very well!! I do love my X6 and did spend more than 50K. Being in sales my whole life, I was disappointed in how I was treated in the sales department at the Westlake BMW. More

I enjoyed the experience and felt that the entire team was helpful and attentive. The process was also quick which I appreciated. I would highly recommend BMW of Westlake! was helpful and attentive. The process was also quick which I appreciated. I would highly recommend BMW of Westlake! More

We recently made our first BMW purchase and could not be more happy. Jerry and the rest of the team did a fantastic job making it a great experience. more happy. Jerry and the rest of the team did a fantastic job making it a great experience. More

I dealt with Jim in service he was very helpful in my car came back very fast and clean. I like dealing with Jim, he is always very helpful came back very fast and clean. I like dealing with Jim, he is always very helpful More