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BMW of Westlake
Westlake, OH
4,537 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,537 reviews
August 20, 2022
Brittany is ALWAYS reliably excellent. She is knowledgeable and friendly. She makes every client feel significant. She is knowledgeable and friendly. She makes every client feel significant. More
by RESULTS0
Verified CustomerEmployees Worked With
August 18, 2022
Travelling through the area and had a tire emergency, had to get a tow in and trust that the dealership could take care of me when they opened on Monday. Thankfully, 8am Cory contacted me and kept me update to get a tow in and trust that the dealership could take care of me when they opened on Monday. Thankfully, 8am Cory contacted me and kept me updated throughout the process. Thank you to Cory and everyone in Parts and Service that took care of me dropping in unannounced and getting me on my way back home as expeditiously as possible. More
by MJM
Employees Worked With
August 17, 2022
Jerry was great. I would do business with him again. He was friendly, approachable, and answered all of my questions with knowledge and professionally. I would do business with him again. He was friendly, approachable, and answered all of my questions with knowledge and professionally. More
by FOERTCH
August 16, 2022
Keep getting voice mail which is not convient for scheduling. Please have someone available to answer phones to schedule service besides operator scheduling. Please have someone available to answer phones to schedule service besides operator More
by gbrittongeology
Employees Worked With
August 16, 2022
Brittney was very friendly and helpful. She helped with a rebate outlining separately in an email. She helped with a rebate outlining separately in an email. More
by Meglandry
Employees Worked With
August 15, 2022
The Service Department is very efficient and thorough. All work was done as promised and completed on time. All work was done as promised and completed on time. More
by Ed Botos
Employees Worked With
August 13, 2022
Cooperative and professional group. I appreciate the communication and willingness to pursue my repairs in a collaborative manner I appreciate the communication and willingness to pursue my repairs in a collaborative manner More
by mike g
Employees Worked With
August 11, 2022
Good service , clean facility, satisfied with the customer service , clean bathrooms, nice and quiet waiting room customer service , clean bathrooms, nice and quiet waiting room More
by PADETHA.TIN-1
Employees Worked With
August 10, 2022
Service went smoothly with the exception of car returned with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. More
by PAUL Davis
Employees Worked With
Nate Lieb
