Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,610 reviews
April 05, 2022
John Caruso was most helpful in ordering my car and keeping me informed about its progress. I was grateful that he showed me how to start it when it was finally delivered. keeping me informed about its progress. I was grateful that he showed me how to start it when it was finally delivered. More
by COLLIN71
Verified Customer
April 03, 2022
Attentive and thorough with the customer in mind. Excellent maintenance results in keeping the vehicle in great condition. Excellent maintenance results in keeping the vehicle in great condition. More
by BK0822
Employees Worked With
April 02, 2022
Every visit is amazing and pleasant. Love my experience every time! Customer service is top notch! Love my experience every time! Customer service is top notch! More
by DANASHARP98
March 31, 2022
What can I say but wow. My service advisor got me set up and while I was waiting for routine service I received an email from the mechanic detailing the underside of my X3 My service advisor got me set up and while I was waiting for routine service I received an email from the mechanic detailing the underside of my X3 M40i with all the details. Turns out it was time for new tires and of course they had the correct replacements. After install and an alignment while I waited (it was even quicker than they had estimated) I was in my way. My SAV seemed if possible better than new. Take my advise this is the place to go. More
by Gregg
March 30, 2022
Efficiently took the car in for the oil change. Was coming mpleted while I waited Was coming mpleted while I waited More
by parry daiuto
March 28, 2022
Brittaney Quick in service has always been extremely professional, polite and very energetic and kind. She answers all my questions and provides me with options. She’s the best. Get’s me in and out ever professional, polite and very energetic and kind. She answers all my questions and provides me with options. She’s the best. Get’s me in and out every time. Excellent service! More
by prina2000
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley
