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BMW of Westlake

Westlake, OH

4.8
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,610 reviews

March 28, 2022

The team did a Great job. Fast, professional and wonderful service. Will be back again. Thanks. More

by SCINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

March 27, 2022

Both service writer and cashier were prompt. Polite and excellent. Service wasperformed quickly while I waited. , More

by MKUBE7
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Mar 28, 2022 -

BMW of Westlake responded

Thank you for this positive feedback!

March 25, 2022

Ken was extraordinary. This place is class all the way. I will be a repeat customer because of Ken! More

by ryanvance1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My man Ken
Mar 25, 2022 -

BMW of Westlake responded

We appreciate the awesome review about Ken and for your loyalty!

March 24, 2022

Kelly was very helpful, it was a Great experience all the way around. Thank you More

by Anthony LoSchiavo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

BMW of Westlake responded

Thanks for the great review about Kelly!

March 24, 2022

Jim is a pleasure to work with. He is by far the best client service representative at the location. More

by JBYRNE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Mar 24, 2022 -

BMW of Westlake responded

Thanks for the positive feedback about Jim!

March 24, 2022

This dealership goes out of there way to make you feel at home and make you there only priority. I return because of that and will continue purchase cars from them, I love to feel special. Michael cavanaug More

by Silver Shamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Mar 24, 2022 -

BMW of Westlake responded

We appreciate this amazing review and your loyalty!

March 23, 2022

Very professional and personable. Great service. Great service. Great service. Great service. Great service. Great More

by EGYPTIA2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gufreda
Mar 23, 2022 -

BMW of Westlake responded

Thank you for the great review!

March 22, 2022

Outstanding, excellent, quality customer service. Recently bought my third vehicle. We always have the best experience. Jerry Mancini is great in certified pre-owned sales, our go-to salesman. Mike N More

by LipfordX1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Mar 22, 2022 -

BMW of Westlake responded

We appreciate your loyalty and this amazing review!

March 22, 2022

Came to my home picked up car at promised time . Service was completed promptly and car was delivered earlier than expected. It was a last minute appointment and dealership bent over backwards to ac More

by safaaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks Nez for making the visit happen and so easy
Mar 22, 2022 -

BMW of Westlake responded

Thanks for this great feedback and five stars!

March 18, 2022

Very professional and friendly. Excellent services. From the moment, that you call to schedule service, until finished, they are very nice and welcoming and they do excellent servic More

by draganas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Mar 19, 2022 -

BMW of Westlake responded

Thanks for taking the time to let us know about your positive experience!

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