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BMW of Westlake
Westlake, OH
4,559 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,559 reviews
December 03, 2021
Jerry has been wonderful to work with. We have leased 2 vehicles with him and look forward to returning in the years to come! vehicles with him and look forward to returning in the years to come! More
by Lisa
December 02, 2021
Jimmy Laumer is exceptional in every sense of the word. He is very responsive, and went above and beyond with any questions or special requests that I had. My first experience with BMW Westlake was for a n He is very responsive, and went above and beyond with any questions or special requests that I had. My first experience with BMW Westlake was for a new car purchase in March 2021. The experience was so good that I just purchased a second vehicle at the dealership in November. The process is always fair and there is no pressure. Excellent communication, great service, very professional and highly recommended. More
by abp17
Employees Worked With
December 02, 2021
Very detailed communication and comfortable service. Delivered my car at the soonest time. I got my car with Jimmy Laume, he is an excellent client advisor. Delivered my car at the soonest time. I got my car with Jimmy Laume, he is an excellent client advisor. More
by Yulinfeng Su
Employees Worked With
December 01, 2021
Just bought a car there and it was a great experience. Everyone was nice and the process painless. I even got much more for my trade than expected. This is my first BMW and I think it will be the firs Everyone was nice and the process painless. I even got much more for my trade than expected. This is my first BMW and I think it will be the first of many. More
by rgneumann17
December 01, 2021
Great people and attention to detail. From sealed to service every experience has been tops. service every experience has been tops. More
by MATTFISH
Verified CustomerNovember 30, 2021
They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department. They are always informative and helpful, I definitely trust the service department. More
by TOMHERBERGER
November 30, 2021
From Cory greeting me, repair, then handing me my keys to my clean car, PERFECT! to my clean car, PERFECT! More
by Retired Car Guy
November 27, 2021
Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. to me about the service that was being done and what else was needed. More
by egyptia
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
November 27, 2021
Very nice sales and service staff. Was in and out in reasonable time. Car came back clean. reasonable time. Car came back clean. More
by nancir
Employees Worked With
