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BMW of Westlake
Westlake, OH
4,556 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,556 reviews
October 06, 2021
Service is applied in a clean and timely manner.Follow Service is applied in a clean and timely manner. Follow up covers any questions and the cost is as expected. Thank you. Service is applied in a clean and timely manner. Follow up covers any questions and the cost is as expected. Thank you. More
by Bill Miller
Verified CustomerEmployees Worked With
Nate Lieb
October 05, 2021
This is the 3rd or 4th car I’ve leased from this dealership. They are always courteous, responsive and easy to do business with. My salesperson, Ken was fast, friendly and efficient. When I picked u dealership. They are always courteous, responsive and easy to do business with. My salesperson, Ken was fast, friendly and efficient. When I picked up my car, Ian demonstrated all of the bells and whistles. He did an excellent job. More
by afrangos
October 05, 2021
Very impressed with the professionalism of Ken Delk and the whole staff at BMW Westlake. They worked with us to get a great car at a reasonable price and showed us everything we needed to know about the c the whole staff at BMW Westlake. They worked with us to get a great car at a reasonable price and showed us everything we needed to know about the car. More
by pendlecw
October 05, 2021
his cars are fantastic and his cervino is fast good service and the workers are attentive. service and the workers are attentive. More
by Victorcerritos12133
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
October 05, 2021
Easy to do business with and communicated well throughout the process. Make sure to ask questions as they will be able to answer all questions prior to purchase. the process. Make sure to ask questions as they will be able to answer all questions prior to purchase. More
by AT
October 05, 2021
Awesome service and awesome people! Best car buying experience! Highly recommended! Made buying the car easy and painless! experience! Highly recommended! Made buying the car easy and painless! More
by alfonso.juarez
October 04, 2021
Great service and treatment by everyone! My car was sparkling clean after the detail work. It looks like a brand new car after 5 years of owner ship! sparkling clean after the detail work. It looks like a brand new car after 5 years of owner ship! More
by JSKRYP1
Employees Worked With
Jim Strunk, Nate Lieb
October 04, 2021
This is my second time dealing with BMW OF WESTLAKE! Both salesman I had was EXCELLENT. Jimmy Laumer was Exceptional. Jimmy worked hard and got me in my 2020 X3. I would recommend friends and family to BMW O salesman I had was EXCELLENT. Jimmy Laumer was Exceptional. Jimmy worked hard and got me in my 2020 X3. I would recommend friends and family to BMW OF WESTLAKE and to ask for Jimmy Laumer. More
by tarahouston
October 02, 2021
My experience with BMW was Amazing!!! I've bought cars in the past but I can honestly say John and the BMW family was extremely professional, helpful, and knowledgeable regarding ordering the perfect car for the past but I can honestly say John and the BMW family was extremely professional, helpful, and knowledgeable regarding ordering the perfect car for me! I will recommend my family and friends. They are truly Awesome! More
by Renee
