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BMW of Westlake
Westlake, OH
4,596 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,596 reviews
Verified Customer
October 21, 2021
Great dealership for service is always top shelf along with the salesman and everybody that works at that facility with the salesman and everybody that works at that facility More
by DENNYACS
October 20, 2021
Was able to get my car done before I thought they would. Nice loaner car too Nice loaner car too More
by DHUME0
October 20, 2021
Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. with. Look forward to dealing with them again. More
by Cgreen
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
October 19, 2021
Jim in customer service is the perfect person to represent BMW to the public. He is always respectful, informative & knowledgeable about his customers & how to best fulfill their needs in a timely represent BMW to the public. He is always respectful, informative & knowledgeable about his customers & how to best fulfill their needs in a timely fashion. Couldn't ask for more. More
by Banker
Employees Worked With
Jim Strunk
October 19, 2021
Our experience with BMW of Westlake was outstanding as expected. Top notch service without being pushy. We will be back again. Make sure to ask for Jerry. expected. Top notch service without being pushy. We will be back again. Make sure to ask for Jerry. More
by JamesS1984
October 18, 2021
Jim from service accommodated me in every way that he could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful More
by Harry
October 18, 2021
Nate was fantastic! He kept me updated on all that was going on. I love getting the video of my car up on the rack and then tell me what service over doing. going on. I love getting the video of my car up on the rack and then tell me what service over doing. More
by scribe_skies0w
October 16, 2021
Brittaney exemplified excellent customer service- she was both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue to be a customer- thanks More
by sixhamms
Employees Worked With
