BMW of Westlake

Love the service department at BMW of Westlake! Brittaney is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provide is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provides detailed explanations of problems. Wouldn’t go anywhere else! More

Expeditious. Brittany saved us money with the $199 deal for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! More

Brittaney was very helpful and very pleasant, she did an excellent job. I was very pleased the service completed and the car wash! I love my BMW! excellent job. I was very pleased the service completed and the car wash! I love my BMW! More

Great, fast service. Fair pricing. Was also told that I did not need a service that I expected to order. Will definitely be back when needed. did not need a service that I expected to order. Will definitely be back when needed. More

Tom and Dan were great to work with. I really appreciate all their hard work. They never made me feel like I was just a sale. I definitely would recommend them if your looking for a car all their hard work. They never made me feel like I was just a sale. I definitely would recommend them if your looking for a car More

Jerry and the team were very helpful in the purchase of my new BMW. No hassles when it came to financing. Thorough explanation of how all the functions worked on the vehicle. They even switched my tags my new BMW. No hassles when it came to financing. Thorough explanation of how all the functions worked on the vehicle. They even switched my tags and insurance for me. More

Long delay in getting spare partsGreat service by NateI Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals More

Kelly Cavanagh willingly listened to our questions and did a wonderful job of completely answering our questions and helping us purchase a vehicle. With Kelly’s help we happily purchased a 2021 BMW X3 and did a wonderful job of completely answering our questions and helping us purchase a vehicle. With Kelly’s help we happily purchased a 2021 BMW X3 and an extended service warranty. Ian Filo helped us fully utilize Apple Car Play. That was a “big win” for us because of the simplicity, convenience and ease of use which we derive from the Apple Car Play Solution. Thanks Kelly and Ian! We appreciate your help!! More

Great service - never fails in their promise! Love coming back here for my vehicle's needs though it's on other side of town for me. Thank you! back here for my vehicle's needs though it's on other side of town for me. Thank you! More

Awesome customer service, workmanship and attention to detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which I greatly appreciated her talking to manager about it for me. Overall 5 stars all the way around. Great service team!! More