BMW of Westlake

Outstanding customer service Jimmy Laumer's professionalism and knowledge made the buying experience very easy! The staff is courteous and responsive. They have built a culture o Jimmy Laumer's professionalism and knowledge made the buying experience very easy! The staff is courteous and responsive. They have built a culture of customer service; the strong leadership was apparent. More

Outstanding From finding the "right' car for me (Fred), executing the offer (Jerry), to managing the mountain of paperwork to sign (MIke) - it was quick, painless From finding the "right' car for me (Fred), executing the offer (Jerry), to managing the mountain of paperwork to sign (MIke) - it was quick, painless, and as always top notch! This is the fourth BMW I have purchased (last two with this dealership) and I would not even consider going elsewhere to make this purchase. I must also say, that the "orientation to the vehicle" by Dirk was one of the best I have ever had -- actually feeling like I "knew' my car when I drove it off the lot. There is a reason this has been the top dealership for the past 5+ years!! Simply outstanding. More

Travis was our sale person,he was very professional and helped us with all the questions and problems we could have,it was great experience,I highly recommend BMW of Westlake and Travis Conner,thank you! helped us with all the questions and problems we could have,it was great experience,I highly recommend BMW of Westlake and Travis Conner,thank you! More

Greg was really helpful and we love the car. Greg answered questions quickly and managed to get us what we wanted. Remember to wash hands. answered questions quickly and managed to get us what we wanted. Remember to wash hands. More

Travis was easy to work with, he made sure to explain everything that I didn’t understand and also answered all of my questions within minutes, I will for sure be recommending BMW of WestLake and Travis everything that I didn’t understand and also answered all of my questions within minutes, I will for sure be recommending BMW of WestLake and Travis to anyone I know looking for a vehicle More

Great Team Everyone at BMW has great energy and are always willing to go the extra mile. They make the car buying experience easy. I will always purchase my cars Everyone at BMW has great energy and are always willing to go the extra mile. They make the car buying experience easy. I will always purchase my cars from them! More

Car buying fun. So the process starts looking at a vehicle that was just ok for my needs. “Travis... if you get a lease in call me, as I may be interested.”; so I sa So the process starts looking at a vehicle that was just ok for my needs. “Travis... if you get a lease in call me, as I may be interested.”; so I said. An hour, yes an hour later Travis calls and says...you believe it, one just came in, but it’s dirty and not certified yet”. Hours later we looked at the car, negotiated a deal, and picked up vehicle a few days later. Travis and Dan were a hoot to deal with, highly recommend. More

Excellent Car Buying Experience! One of the best car buying experiences I've ever had. Travis was friendly, knowledgeable, responsive, and awesome to work with. Car was delivered in One of the best car buying experiences I've ever had. Travis was friendly, knowledgeable, responsive, and awesome to work with. Car was delivered in excellent condition! More

excellent Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in add Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in addition. More