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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
May 09, 2021
The dealer seemed honest and fair, they were very professional and to the point in the process. I easily would recommend them to a friend. professional and to the point in the process. I easily would recommend them to a friend. More
by johnsBMW
May 08, 2021
Good morning everyone!I would just like to take a moment Good morning everyone! I would just like to take a moment to publicly thank Jerry Mancini for his invaluable assistance with the purchase of my gentl Good morning everyone! I would just like to take a moment to publicly thank Jerry Mancini for his invaluable assistance with the purchase of my gently used BMW. Jerry's availability, experience, knowledge and tremendous patience was greatly appreciated. I would not hesitate to refer Jerry and BMW of Westlake in the future. More
by Tas55
Employees Worked With
May 08, 2021
OUTSTANDING customer-service by the Service Department staff! The ladies who assisted me were friendly & professional--PLUS went out of their way to work me in ASAP. Many thanks! staff! The ladies who assisted me were friendly & professional--PLUS went out of their way to work me in ASAP. Many thanks! More
by ECRUZ8844
Verified CustomerMay 07, 2021
Had a service call and it was a good experience. Wdjepcp0o9 wpocjpdj pojkdmoe kjjdap[;en jdpoenas m a[end[' ajdfnm e a dnmpij e ja jpdjp3rj d japan Wdjepcp0o9 wpocjpdj pojkdmoe kjjdap[;en jdpoenas m a[end[' ajdfnm e a dnmpij e ja jpdjp3rj d japan More
by WDH.4747
Employees Worked With
Jim Strunk
May 06, 2021
Very helpful sales and service teams....have purchased multiple vehicles and only positive experiences. BMW Westlake’s location and personnel will keep me coming back. multiple vehicles and only positive experiences. BMW Westlake’s location and personnel will keep me coming back. More
by DAVID.DUNSTAN888
May 06, 2021
The staffs, especially John is excellent!He’s very The staffs, especially John is excellent! He’s very courteous and recognizes you by name and cars we own. Always a pleasant experience. Dealer is ver The staffs, especially John is excellent! He’s very courteous and recognizes you by name and cars we own. Always a pleasant experience. Dealer is very clean and everyone is very polite. More
by MMDJOHAN
Employees Worked With
May 06, 2021
We were in a hurry to get a car, and Ken Delk helped get us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left More
by Tom
May 06, 2021
I really like the convenience of getting a rental car for every service. Cassie and Christian in the service department are always friendly and accommodating every service. Cassie and Christian in the service department are always friendly and accommodating More
by NELSONTUCK
Employees Worked With
Cassie Thadeus
May 06, 2021
Awesome and fast. Great service. Will be back when it need anything else for my cars. Everyone was wearing masks and the place was very clean and safe. need anything else for my cars. Everyone was wearing masks and the place was very clean and safe. More
by WHELPLEYCARL
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley
