
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Cassie is always so friendly and professional. She is great to work with and keeps you informed on the progress of your service. I appreciate her and the rest of the team. great to work with and keeps you informed on the progress of your service. I appreciate her and the rest of the team. More
Ken was very patient. I spent a lot of time looking at the different cars. He understood what I needed and he made sure my needs were met. Very professional. We are already planning on buying another car the different cars. He understood what I needed and he made sure my needs were met. Very professional. We are already planning on buying another car from them. More
I appreciated the time and patience Jimmy gave me as I test drove cars and his direction and advice as I made my choice. I would recommend Jimmy to friends and family who may be shopping for a BMW. I al test drove cars and his direction and advice as I made my choice. I would recommend Jimmy to friends and family who may be shopping for a BMW. I also appreciated Ian who went over the car with me so thoroughly before I took it home. More
Efficient service. Friendly staff. In and out in a timely fashion. Great job. I would recommend their service to others seeking to get work done. fashion. Great job. I would recommend their service to others seeking to get work done. More
We have not yet used the service department as its been less than a week in the new M235, but the dealership has worked to ensure we knowledgeable on the vehicle features, was able to get our app setup and less than a week in the new M235, but the dealership has worked to ensure we knowledgeable on the vehicle features, was able to get our app setup and resolve some issues regarding our title from our trade in... overall for us the experience has been positive. More
They are very unorganized and not reliable at all,... I was not satisfied and they try and cheat you out your money and warranty ,.... jus terrible was not satisfied and they try and cheat you out your money and warranty ,.... jus terrible More
Great service. I liked the way they showed me what work needed done. Cassie is great there. She is very knowledgeable, friendly and great to work with. needed done. Cassie is great there. She is very knowledgeable, friendly and great to work with. More
Another fantastic experience servicing my car at Middleburg Hts BMW. Christian was over the top friendly, generous and took excellent care of everything. Servicing crew top notch and also went above Middleburg Hts BMW. Christian was over the top friendly, generous and took excellent care of everything. Servicing crew top notch and also went above and beyond with their Covid response implementing safety measures. More
It’s 4:30 in the afternoon , i am driving on the highway and i realized that my dashboard is flickering and shifted, so i called BMW and i talked to Christian and i explained to him about the problem. He wo and i realized that my dashboard is flickering and shifted, so i called BMW and i talked to Christian and i explained to him about the problem. He would not let me dive the car and asked me to bring it right away. Because he cared , he had a loaner waiting for me, he took care of the problem. Thank you Christian More
Great service, great price, great car, great rates. Loved that I didn't have to spend the entire day at the dealership. Can't sing enough praise. that I didn't have to spend the entire day at the dealership. Can't sing enough praise. More