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BMW of Westlake
Westlake, OH
4,607 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,607 reviews
February 04, 2025
Andrew was very professional. Helped me out and got great service. On time and video of car was a nice feature. Helped me out and got great service. On time and video of car was a nice feature. More
by EdHartzell
Verified CustomerEmployees Worked With
February 03, 2025
Easy online scheduling, simple check in process. Short wait time. Great communication. Good waiting area conducive to working whilst I waited. Short wait time. Great communication. Good waiting area conducive to working whilst I waited. More
by MATTHEW.NITSCHKE
Employees Worked With
February 03, 2025
Andrew helped me sync my new phone e and shared a few more advantages of having my car👏 more advantages of having my car👏 More
by LMWISE6
Employees Worked With
February 02, 2025
Brittaney was great. She made sure that all of my needs were met. She is pleasant to work with. She made sure that all of my needs were met. She is pleasant to work with. More
by Happy,216
Employees Worked With
February 02, 2025
I have my car serviced here. It took two trips to fix my car. The service tech missed tightening a bolt on my anti-freeze pump. It took two trips to fix my car. The service tech missed tightening a bolt on my anti-freeze pump. More
by NICK.CODISPOTI
February 02, 2025
Quick and excellent service! Always friendly and go above and beyond. Only place I trust. Always friendly and go above and beyond. Only place I trust. More
by ycynx1
Employees Worked With
February 02, 2025
The entire experience at BMW Westlake exceeded expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prom expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prompt and proactive in their communications and respectful of my time while ensuring that I received the vehicle that I was seeking. Their approach is the reason that this was the second vehicle acquired through BMW Westlake. More
by MJANTZEN
Employees Worked With
Other Employees :
Ian (tech), Carol (title)
January 30, 2025
Great job of keeping me informed of progress with my vehicle . As a first time customer was very impressed! vehicle . As a first time customer was very impressed! More
by BILLYOUNG01
Employees Worked With
