BMW of Westlake

Wonderful experience. Highly recommend We cannot say enough about the wonderful experience we had in the purchase of my new BMW. Our salesman, Howard Schneider, was very professional and a We cannot say enough about the wonderful experience we had in the purchase of my new BMW. Our salesman, Howard Schneider, was very professional and accommodating. From the moment we walked in the door,everyone in the dealership was very welcoming. More

BMW Westlake was refreshing! BMW Westlake exudes professionalism! The building, facilities and layout was very refreshing to experience. I met Howard Schneider in the show room af BMW Westlake exudes professionalism! The building, facilities and layout was very refreshing to experience. I met Howard Schneider in the show room after wondering aimlessly in awe of the beautiful vehicles inside. Howard was personable and very well versed in everything BMW. This was my first visit to a BMW dealership and Howard made me feel as if we had known each other for years. I appreciated that since I was nervous trying to understand the research I did. Howard answered any questions and anticipated some, knowing I was a new buyer. Thanks again Howard for your knowledge and professionalism. Very refreshing! More

THE EXPERIENCE I EXPECTED BMW of Westlake is what a BMW dealership should be -clean, modern, and customer oriented., Dealt with Alicia Taylor and was presented several options BMW of Westlake is what a BMW dealership should be -clean, modern, and customer oriented., Dealt with Alicia Taylor and was presented several options to best meet my needs. There was a clear attitude of service, and everyone at the Dealership worked hard to make us comfortable and to earn our trust and business. Was so impressed that we never left, arrived, looked at options, test drove and then did the deal. No reason to look elsewhere! Alicia followed up on everything and was a complete professional. Would work with her again on the next one! More

The Best Howard made the process of purchasing our new vehicle easy! Not only was the process seamless, Howard's dedication to us, and professionalism througho Howard made the process of purchasing our new vehicle easy! Not only was the process seamless, Howard's dedication to us, and professionalism throughout the process, makes us want to purchase more vehicles with him! This location is by far above par, and Howard is a direct reflection of what the dealership represents! More

Excellent Service-SUPERB experience overall! Alicia Taylor was an excellent salesperson who executed the sales process in a "painless" and "polished" manner. She was very attentive and informati Alicia Taylor was an excellent salesperson who executed the sales process in a "painless" and "polished" manner. She was very attentive and informative throughout the purchasing process and ensured that my time was respected. Alicia's approach to a service oriented experience has ensured that I will most certainly return to Westlake BMW. Also, I would be remiss if I did not mention that the finance and genius team were superb as well. While I have owned several high end luxury vehicles, I must say that in totality- this was the best vehicle purchasing experience. I would certainly recommend this dealership to friends looking to purchase a BMW. ~ Dr. Mimi Wiley More

Easy Experience I recently purchased a car from Q the process was very smooth all of my questions were answered and the dealership was very easy to work with on negot I recently purchased a car from Q the process was very smooth all of my questions were answered and the dealership was very easy to work with on negotiation, we agreed on a fair price without the normal stress that goes into that process. I would definitely return to purchase another vehicle when that time comes. When I picked up the car, it had been detailed and was in excellent condition. Overall very happy with the process. More

Professional and Outstanding Customer Service The level of service that we experienced from "Q" and Dan at Middleburgh Hts BMW was great! From the moment that we called from Columbus OH to inquir The level of service that we experienced from "Q" and Dan at Middleburgh Hts BMW was great! From the moment that we called from Columbus OH to inquire about a vehicle we saw online to the moment we pulled off the lot with our new vehicle we were treated WELL! Not a moment were there any high pressure sales pitches or attempts to sell us something that we weren't interested in. The experience was so great that we ended up purchasing a second vehicle from "Q". If you're looking to purchase a pre-owned BMW do yourself a favor and lookup "Q" at Middleburgh Hts BMW. He is very passionate when it comes to "The Ultimate Driving Machine." More

Excellent experience! My husband and I just purchased two vehicles from Q and I have to say that is was the most stress free car sale I have ever had! Everyone we came in c My husband and I just purchased two vehicles from Q and I have to say that is was the most stress free car sale I have ever had! Everyone we came in contact with were all very pleasant and helpful. We worked primarily with Q and Dan and both were very professional and knowledgeable. I would recommend this dealership if you are looking to purchase a quality vehicle in a stress dress environment. More

Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

New Car I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to wo I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to work with. More