BMW of Westlake

Great new BMW Now on my 5th BMW from BMW of Westlake. Always a great experience with sales and service. AS long as they are selling cars I'll buy from them. Jo Now on my 5th BMW from BMW of Westlake. Always a great experience with sales and service. AS long as they are selling cars I'll buy from them. John Caruso has been my sales adviser since 1997 and always treats me right. He's highly knowledgeable about all aspects of the cars and helps me get the best deal and the car that makes the most sense. Highly recommended. Harry Walker was my BMW genius, and explained all the new features of my new car. The new BMWs have lots of new tech and I was grateful to have Harry's expertise to show me absolutely everything about the car. More

new vehicle purchase I've been purchasing new BMWs since 2007. I've always been treated with courtesy and respect. Can't complain about the deals and trade-ins. I've been purchasing new BMWs since 2007. I've always been treated with courtesy and respect. Can't complain about the deals and trade-ins. More

Best Auto buying experience From the first inquiry to final vehicle pick up, Jerry patiently answered all my questions. Never got any sales push and he gave time for me to decid From the first inquiry to final vehicle pick up, Jerry patiently answered all my questions. Never got any sales push and he gave time for me to decide. Also he understood our time constraints and final paper signing process took less than half an hour. Over all I am very happy to buy my BMW from BMW of West lake More

Service at BMW of Westlake I had a great experience at BMW of Westlake. My car received an oil change and safety inspection where they discovered I needed new brakes. They were I had a great experience at BMW of Westlake. My car received an oil change and safety inspection where they discovered I needed new brakes. They were able to replace the brakes and do the oil change very quickly. My service representative kept me advised of what was going on through text messages and phone calls. The use of a loaner car was also very helpful. Thank you for the great service. More

GREAT EXPERIENCE! We have purchased many cars over the years....and this was the best experience we have had.... Westlake BMW...was professional...and knowledgable. We have purchased many cars over the years....and this was the best experience we have had.... Westlake BMW...was professional...and knowledgable. They listened to our needs , and wants....and found us the right car. Our sales advisor....Jimmy Laumer...was Great! We were in and out in a flash! A BIG THANKYOU TO ALL WHO TOOK GOOD CARE OF US..... More

Sincere salesman The experience was positive and exciting! Auto mechanic, Iav Vrana recommended Nez Faraj to me and I'm glad he did! Would not buy another car withou The experience was positive and exciting! Auto mechanic, Iav Vrana recommended Nez Faraj to me and I'm glad he did! Would not buy another car without Nez! More

Purchase and trade in Excellent attention to detail. The salesperson had a vast knowledge of the car. Very helpful. Attention to detail was as expected. All parties wer Excellent attention to detail. The salesperson had a vast knowledge of the car. Very helpful. Attention to detail was as expected. All parties were on the same page of providing great servicde for the purchase opf a great car More

A pleasure to work with We visited the dealership to look at a specific car we saw online and ended up leaving with the newly designed 2019 3 series model. Jerry and the staf We visited the dealership to look at a specific car we saw online and ended up leaving with the newly designed 2019 3 series model. Jerry and the staff took very good care of us providing top notch customer service and allowing us to turn in our previous lease. Harry was very knowledgeable and gave us a very good overview of the car's many features. We are very satisfied with our experience. More

Air bag recall Great service, and very professional. I was allowed to use one of loaner cars. Christian notified me when my car was ready. I will use them again. Great service, and very professional. I was allowed to use one of loaner cars. Christian notified me when my car was ready. I will use them again. More

Enjoyable Very friendly and personable. Pulled loaner right up to the door and had my car pulled up when I returned. Knowledgeable of what was having to be don Very friendly and personable. Pulled loaner right up to the door and had my car pulled up when I returned. Knowledgeable of what was having to be done More