BMW of Westlake

Why I went with BMW Felt most comfortable with BMW than any other brand. The dealership was no pressure and not snotty. My salesman, Steve M, is the best. I looked at Aud Felt most comfortable with BMW than any other brand. The dealership was no pressure and not snotty. My salesman, Steve M, is the best. I looked at Audi, Mercedes, Volvo and finally BMW. My salesman listened to what I wanted and didn't try to steer me to anything else. I would recommend Steve M to anyone looking to buy a BMW. The whole process was actually fun and though it always takes time to finish the final paperwork and such, everyone at BMW Westlake made it easy. More

First BMW Good experience with BMW of Westlake. Worked with Steve who was knowledgeable and took time to explain many of the features of the 535ix. Would recom Good experience with BMW of Westlake. Worked with Steve who was knowledgeable and took time to explain many of the features of the 535ix. Would recommend this group for anyone looking to buy or lease a BMW. More

Incredibly thorough! The salesman Steve Mihalic was very courteous, helpful and knowledgeable. His experience and expertise in his field was obvious. I completed the maj The salesman Steve Mihalic was very courteous, helpful and knowledgeable. His experience and expertise in his field was obvious. I completed the majority of the transaction over the phone and internet. It made for a smooth delivery of the vehicle I was purchasing. The vehicle upon pickup was just as it was explained in the advertisement on the internet and verified over the phone with the salesman. There was no long delays in any aspect of the transaction. I would highly recommend this dealership in choosing which one to buy a vehicle from. Everyone I encountered while I was there was kind and attentive. Thank you to the great staff for everything. More

The most non-aggressive dealer I've ever encountered Even though I had been to BMW of Westlake for service, I had never purchased a vehicle from them until April 2nd. I was dreading the process of tradi Even though I had been to BMW of Westlake for service, I had never purchased a vehicle from them until April 2nd. I was dreading the process of trading a vehicle and negotiating a price on the new vehicle but was pleasantly surprised with the experience. John Redden was my salesperson and he could not have been nicer. His colleague, Howard, was also helping out with information he could provide. Neither one were aggressive or pushy and never made me feel rushed to make a decision. From the salespeople all the way up to the manager (Bob Strecker), each was extremely nice and never made me feel like I was being taken advantage of. I can't say enough good things about how warm and pleasant they all were! I highly recommend BMW of Westlake! More

leased a 2013 BMW I work over the phone with Mr. Jerry Mancini who provided excellent service from start to finish. The process was efficient and painless thanks to Mr. I work over the phone with Mr. Jerry Mancini who provided excellent service from start to finish. The process was efficient and painless thanks to Mr. Mancini. I would recommend the dealer ship to anyone who is looking to purchase or lease a vehicle. They walk you though everything step by step and never miss a beat again excellent service from start to finish. More

Efficient They were Knowledgable Everyone was Professional Dairy Courteous Sincere and Kind Facility Immaculate We felt Relaxed I would recommen They were Knowledgable Everyone was Professional Dairy Courteous Sincere and Kind Facility Immaculate We felt Relaxed I would recommend to others and return for future business More

Literally the best experience I ever had in purchasing a car Our salesperson, Putrri Padbatan, was enormously helpful, delightful and informative throughout the process. Further, at the time of delivery Dirk Ste Our salesperson, Putrri Padbatan, was enormously helpful, delightful and informative throughout the process. Further, at the time of delivery Dirk Steffen spent 2 and 1/2 hours with my wife and me, in the vehicle, explaining and demonstrating the various features. He was extremely patient and knowledgeable and helped maximize our enjoyment of the vehicle from the very start. More

Outstanding sales representative Qasim one of the best salesman I have dealt with. I Purchased pre owned 2013 Audi A4, Qasim went above and beyond my expectations as I was reluctant Qasim one of the best salesman I have dealt with. I Purchased pre owned 2013 Audi A4, Qasim went above and beyond my expectations as I was reluctant purchasing used as is vehicle. Qasim eased my piece of mind by going over the vehicle service records and report. Also Dan in finance extended himself to get the best financing. I Had the car one week now, Qasim contacted me to see how things were. Of course being critical customer I told him I Love the car and my concerns were wiper blades and a few small blemishes , Qasim said he take care of it without hesitation! If you are interested purchasing a used European vehicle, visit or contact Qasim! More

Reliable, trust worthy and stress free. Q is a great salesman. He really made the process of buying my used Mercedes SLK 230 pretty much effortless on my part. I would give him a ten out of Q is a great salesman. He really made the process of buying my used Mercedes SLK 230 pretty much effortless on my part. I would give him a ten out of ten for customer service, knowledge and just handling everything in a very professional manner. Thanks Q for the great experience! More

My Hunt for an F30 BMW BMW of Middleburg was outstanding throughout the entire transaction. The dealer rep 'Q' contacted me the same day via email, and we exchanged texts a BMW of Middleburg was outstanding throughout the entire transaction. The dealer rep 'Q' contacted me the same day via email, and we exchanged texts as he developed an understanding of the car I was after. He is a true car guy, and didn't try to pressure me into purchasing something that wasn't what I really wanted. Although the first car wasn't quite perfect, he located another car and offered it to me at an extremely competitive price, along with a competitive trade-in value for my vehicle (sight unseen). Although the dealership was almost five hours away, it was worth the drive there for the stellar service and attention to detail. When I arrived, the car was ready to go, including a full tank of gas. The transaction went smoothly, and the few issues that needed to be resolved were handled professionally and very quickly. Everyone at the dealership, including the financial manager Dan, was excellent to work with. I wound up financing through the dealership, as the rate was outstanding compared to my personal options. I didn't even attempt to negotiate the price, as I felt it was more than fair and competitive at the as-offered price, and attempting to haggle down further didn't seem worthwhile. In sum, I drove almost five hours one-way to conduct a vehicle transaction because the other BMW dealers in town weren't worth my business. I plan on returning to BMW of Middleburg for my next car purchase, when the time comes. Thank you! More