BMW of Westlake

Great experience Just took delivery of a CPO BMW 435i xDrive coupe from Steve Mihalic. Could not have gone smoother. Everyone was helpful, pleasant and reasonable. Just took delivery of a CPO BMW 435i xDrive coupe from Steve Mihalic. Could not have gone smoother. Everyone was helpful, pleasant and reasonable. Not the stereotypically painful car-buying experience! More

Outstanding as Always! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! More

Great selection and service. I purchased a CPO BMW 550ix, and it was a very pleasurable, professionally handled transaction. Jerry Mancini was my salesman, and he was very accomm I purchased a CPO BMW 550ix, and it was a very pleasurable, professionally handled transaction. Jerry Mancini was my salesman, and he was very accommodating and easy to work with. Justin Niedzwiecki was my 'genius', and he went through the features of the vehicle thoroughly and at a pace that I could absorb. The value they offered me on my trade in was very fair, and the entire experience was great. Highly recommend that you visit BMW of Westlake if you are interested in a quality vehicle and quality experience. More

Outstanding BMW Dealership and Staff I would like to say Thank you To John Caruso, Mike Niedzwiecki, Justin Niedzwiecki, Brittany in Service you all always give the most professional and I would like to say Thank you To John Caruso, Mike Niedzwiecki, Justin Niedzwiecki, Brittany in Service you all always give the most professional and outstanding customer service. This is what keeps me coming back as a loyal customer for the last 15 years or so. Thank you for making my expiencence as a customer so smooth and effortless! More

Outstanding Service We purchased two X3s from Howard. Each experience was easy, no pressure and efficient. Howard is passionate about BMW and it shows in how he presents We purchased two X3s from Howard. Each experience was easy, no pressure and efficient. Howard is passionate about BMW and it shows in how he presents himself and the products. He's very knowledgeable, and if he doesn't know an answer, he finds out quickly. I highly recommend Howard and the team at BMW Westlake. More

New Car Lease I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's app I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's appreciation for the type of car I want and all the options is most helpful.. Not all dealerships or brands care what you want. They just want to sell a car even if you don't like the car.. More

Simple, hassle free buying experience with Steve Mihalic I was in the dealership for service and browsing the lot to kill time. Steve offered to help me while I waited for my 5 series to be serviced. Steve I was in the dealership for service and browsing the lot to kill time. Steve offered to help me while I waited for my 5 series to be serviced. Steve Mihalic was upfront and worked quickly to answer my questions and followed up with a few emails later that day. We agreed on a fair price and fair transaction. Finance team was easy to work with too. I came back a few days later and they had everything ready for me and I was in and out in 1 hour with the CPO vehicle I wanted. Thank you BMW Westlake Jason More

Ease of purchase Typically I do not enjoy buying cars but I was very impressed how smooth the purchase was of my new BMW. From salesman to delivery, Westlake Did a gre Typically I do not enjoy buying cars but I was very impressed how smooth the purchase was of my new BMW. From salesman to delivery, Westlake Did a great job! More

After several disappointing experiences with other After several disappointing experiences with other dealerships I arrived at BMW of Westlake and met with Putrri Padbatan. My initial phone conversa After several disappointing experiences with other dealerships I arrived at BMW of Westlake and met with Putrri Padbatan. My initial phone conversation with Mrs. Putrri was inviting. We decided to meet and she helped me discover what I was looking for in a car. She respected my needs and wants as a woman and as a potential customer. She did an amazing job of asking the right questions. Nate is another conscientious member of your sales team. Nate spent two hours with me going over all the features of my new car. After two weeks Nate came to my home to discuss my concerns on some of the car features that I did not fully understand. Overall this was a very satisfying car buying experience. I feel that I am now a valued member of the BMW family. They treated me with so much care and respect. I will highly recommend your dealership to all of my friends and family. Ms. Ramirez More

340xi lease Ken was very easy to work with and was very responsive to all my questions. The deal was made within a few emails and the experience at the dealership Ken was very easy to work with and was very responsive to all my questions. The deal was made within a few emails and the experience at the dealership for delivery was equally as seamless. Great operation from everyone involved. More