
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,600 reviews
Great sales experience I just purchased a nice clean BMX X3 from this dealer. Just off of lease with low milage; very nice shape! Jerry Mancini and Mike Niedzwiecki were ver I just purchased a nice clean BMX X3 from this dealer. Just off of lease with low milage; very nice shape! Jerry Mancini and Mike Niedzwiecki were very professional and made the buying process totally painless. When we were done with the paperwork, Nate Lieb showed remarkable patience as he instructed me in the vehicles many systems. I'm VERY pleased with my purchase and really enjoy driving the car! The only downside of the experience was that the cold, rainy/snowy weather got my beautifully detailed car dirty almost immediately....Well done gentlemen! More
A cut above Steve was amazing. My husband band I had always talked about owning a luxury car. We came in just to look and he was very patient with us. Upon seei Steve was amazing. My husband band I had always talked about owning a luxury car. We came in just to look and he was very patient with us. Upon seeing the X3, I knew it was the one for me. We went for a drive and I was sold. He got us into a dealer demo on a 3 year lease for a price that blew us away! If you are in the market for a new car, I highly recommend you give them a try. You will be surprised how affordable luxury can be. More
Great leasing experience with Putrri Putrri made our first BMW experience a great one. We knew what vehicle we wanted coming in, and she respected our choice and worked to make sure that Putrri made our first BMW experience a great one. We knew what vehicle we wanted coming in, and she respected our choice and worked to make sure that we were able to get our dream vehicle. Putrri also has been wonderful to work with since leasing our vehicle. Putrri is always friendly and welcoming when we visit the dealership. She has been helpful at every turn and has worked tirelessly to give us an excellent and seamless experience. More
This is my third leased car through John As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. More
Fantastic car buying experience John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, only a very pleasant buying experience. Dirk Steffen did a super job going over the car with me and answering all my questions. I am very pleased to recommend this dealership to anyone in search of a BMW. More
Tom and Dan were great! Was looking to upgrade from a 3 series to a 5 series. My client advisor Tom Zito helped me find just the right car with the features I wanted, at a g Was looking to upgrade from a 3 series to a 5 series. My client advisor Tom Zito helped me find just the right car with the features I wanted, at a great price! Dan Walker in finance did an awesome job getting a reasonable interest rate despite some credit blemishes. He also helped me with the products I wanted and didn't push me to buy stuff I didn't want or need. Incredible buying experience! More
Very helpful and easy to work with Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times w Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times without pressure before finally deciding. More
Excellent customer service! Every single visit! Top quality salesmen and customer service! Our salesman gave us his personal contact info and never hesitates to reach out and just check up with our Top quality salesmen and customer service! Our salesman gave us his personal contact info and never hesitates to reach out and just check up with our satisfaction of purchase. Any questions I've had he has always responded quickly and pointed me in the right direction. I would highly recommend this dealership and brand to anyone looking for a quality and caring experience with purchasing a vehicle.Thank you, Steve! More
Positive buying experience My recent experience with BMW of Westlake, Ohio was extremely positive working with Putrri Padbatan. Putrri could not be more accommodating with all o My recent experience with BMW of Westlake, Ohio was extremely positive working with Putrri Padbatan. Putrri could not be more accommodating with all of my needs, as I was a victim of the Audi emissions buyback and needed a new reputable diesel vehicle, BMW provided me with a loaner until my new BMW 328d wagon arrived, which I love! Brittaney Quick, in the service department also was very much on top of everything as soon I walked in the door, she was very efficient with whatever I needed. Thank you very a great experience. Michele Ross Samek More
No Pressure, great experience I found my CPO 2014 4 Series on line and went into Westlake BMW to work with Howard Schneider. From the get-go, Howard couldn't have been more accomm I found my CPO 2014 4 Series on line and went into Westlake BMW to work with Howard Schneider. From the get-go, Howard couldn't have been more accommodating, allowing me to test-drive the car overnight. When I returned the following day, making the deal with Howard was totally a no-pressure experience. Everything was honest and on the up-and-up. It's so nice to work with someone who respects you and values your business. More